Technical Support Specialist
3 days ago
Indonesia, Jakarta
Office
Shift work
Junior
We're looking for a Technical Support Specialists in Indonesia.
If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV
**Responsibilities**:
- Respond to customer inquiries in a timely and professional manner
- Document customer interactions and update customer records
- Follow up on unresolved issues to ensure satisfactory resolution.
- To exceed customers expectations in terms of customer service & accurate information.
**Qualifications**:
- Digital literacy
- Data entry & Writing skills
- Google products knowledge: Google Sheets, Google Docs)
- Product knowledge on E Hailing, Product & Services, Travel/ Couriers
- Competent verbal and written communication.
- Native language speaker (depending on the supported country)
- Typing skills (min. 100 words per minute)
- Experience in using Customer Service CRM (SalesForce/Zendesk/Zoho)
**Conditions & Benefits**:
- Hybrid work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
- We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.
- If you receive no feedback, it means that currently there are no suitable vacancies for you.
-
Technical Support Specialist
48 minutes ago
Jakarta, Indonesia Cartrack Full timeWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
-
Technical Support Specialist
2 days ago
Jakarta, Indonesia Reeracoen Indonesia Full time8,000,000 IDR ~ 12,000,000 IDR - Jakarta- Min. Diploma in Electrical Engineering, fresh graduate with internship experience is welcome. - Fluent in Mandarin-Chinese & English. - Analytical mindset with the ability to diagnose and resolve technical issues efficiently. - Ability to collaborate effectively with cross-functional teams, including other technical...
-
Technical Support Specialist
1 day ago
Jakarta, Indonesia Jakarta Intercultural School Full timeSupport end users with technical problems, making sure all cases are resolved in a timely and effective manner and escalating cases when necessary. Monitor and contribute to the Help Desk Case Management System, making sure all relevant technical support issues are logged and followed to completion. Answer user inquiries regarding computer software or...
-
Technical Support Specialist
4 weeks ago
Jakarta, Indonesia Inchcape Full timeResponsible for Technical Support for nationwide dealers together with the manager - Responsible for Technical training requisition - Responsible to manage the needs of any documents and support on our technical side
-
Technical Support Specialist
3 days ago
Jakarta, Indonesia Lokalise Full time**A tech scale-up with big plans!** Founded in 2017, Lokalise has hired 200+ people across 41 countries (and counting!), raised $50m of series B funding, and brought on-board customers such as Revolut, Miro, Starbucks, and Mastercard to name but a few. Not bad, eh? **What we do** Businesses like Hyundai use our localisation platform to bring developers,...
-
Jakarta, Indonesia R Systems Full time2. Conducting administrative duties, such as drafting necessary forms requests 4. Minimum 3-5 years as IT Application Specialist and Technical Support in Banking/Fintech industries 5. Has experience/knowledge in card management and host system, retail deposit (experience in debit card and/or document management system such as Documentum is preferable) 6....
-
Software Support Specialist
3 weeks ago
Jakarta, Indonesia Flintex Consulting Pte Ltd Full time**The Right Individual**: **Required Functional Skills**: - Must perform technical troubleshooting on the company’s products implemented at the customer site by taking a remote session (or) by coordinating with onsite engineers. - Prior experience in troubleshooting web UI or browser issues with exposure to Asp.net/JavaScript(JS) / HTML/ C# / C++ will be...
-
Technical Support/it Support
41 minutes ago
Jakarta, Indonesia PT Edsen Gudang Komputerindo Full time**Requirements**: **Mandatory**: 1. Graduated from Information Technology / Electrical Engineering / Industrial Engineering. 2. Able to communicate with key-user in technical perspectives. 3. Have a good logical thinking and problem-solving skill. 4. Good in Object Oriented Programming / Functional Programming. 5. Good in Technical Documentation. 6....
-
Asia Poultry Technical Specialist
3 days ago
Jakarta, Indonesia The Aicila Group Full timeType: Permanent Region: APAC Country: Indonesia City: Jakarta Job ID: VRN2676 LI-DNI Asia Regional Poultry Technical Specialist Our client is a leading global manufacturer of animal nutrition products, specializing in organic solutions for multiple species. With a robust manufacturing facility in the APAC region, they are dedicated to providing...
-
Technical Sales Specialist
7 days ago
Jakarta, Jakarta, Indonesia Statistics31,Lozada Cruz Full timeParker Wellbore supports energy companies in achieving their drilling and production goals efficiently, reliably, and safely. Our global team assists oil and gas operators with innovative services, rental tools, well solutions, and advanced operations support.Job OverviewWe are seeking a highly skilled Technical Sales Specialist to join our team. The ideal...
-
Technical Support
3 days ago
Jakarta, Indonesia PT Indovisual Group Full time**Kualifikasi**: - Pendidikan mínimal S1 bidang IT - Berpengalaman sebagai technical support mínimal 1 tahun - Mampu mengoperasikan komputer - Memiliki skill networking dan programing - Memiliki sertifikat keahlian di bidang IT lebih disukai **Tugas dan tanggung jawab**: - Memberikan layanan technical support setiap project yang akan berlangsung, sedang...
-
Freelance IT Support Specialist
3 weeks ago
Jakarta, Indonesia Cozymeal Full timeConsumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift...
-
IT Technical Support
6 days ago
Jakarta, Indonesia PT. Prima Fajar Cahaya Surya Full timeRequirements: - Bachelor degree in computer science or information technology. - Prior experience in tech support, desktop support, or a similar role. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Minimum 2 years experiences in the same field ( IT Technical Support ). IT...
-
IT Technical Support Consultant
7 days ago
Jakarta, Indonesia Turner & Townsend Full time**Company Description**: - At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110...
-
Technical Support Specialist
4 days ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
IT Technical Specialist
1 week ago
Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Technical IT Support Specialist
5 days ago
Kota Administrasi Jakarta Timur, Jakarta, Indonesia PT Hexindo Adiperkasa Tbk Full timeCompany OverviewPT. Hexindo Adiperkasa Tbk is Indonesia's sole distributor of Hitachi heavy equipment and component brands. The company has a strong commitment to expanding its products and services by implementing a one-stop service approach.We prioritize our employees as our most critical asset, aiming to create maximum sustainable value. We've established...
-
Software Support Specialist
3 weeks ago
Jakarta, Indonesia KRISHAND Full time**KRISHAND**, a rapidly growing software development company based in Jakarta, has an immediate opening for **Software Support Specialist** to join its support team **NOTE: THIS IS NOT A HARDWARE SUPPORT POSITION.** The **Software Support Specialist** should have thorough knowledge of MS Office tools, Windows operating systems and general knowledge of...
-
Software Support Specialist
7 days ago
Jakarta, Indonesia KRISHAND Full time**KRISHAND**, a rapidly growing software development company based in Jakarta, has an immediate opening for **Software Support Specialist** to join its support team **NOTE: THIS IS NOT A HARDWARE SUPPORT POSITION.** The **Software Support Specialist** should have thorough knowledge of MS Office tools, Windows operating systems and general knowledge of...
-
Technical Support Specialist
7 days ago
Jakarta, Indonesia Husky Injection Molding Full timeAt Husky Technologies TM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible. Husky Technologies TM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality...