Software Technical Support

Requirements: - Bachelor degree in computer science or information technology. - Prior experience in tech support, desktop support, or a similar role. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Minimum 2 years experiences in the same field ( IT Technical Support ). IT...

**Requirements**: - Experience in IT Technical Support Banking - Min 2 Years Experience - Working System: WFO - Shifting Time - Can work from client's office (office located in Jakarta) **Field support services**: - Windows services; Monday to Friday, 08.00 - 17.00 WIB - To provide maintenance and operation services of the hardware support. - Software...

**Location: Jakarta** **Job Responsibility**: - Install hardware and software for PCs, Laptops, Switch Hub, Routers, Microtic, and Printers - Install OS, standard software and supporting software required by users - Troubleshoot laptops, PCs and printers **Qualifications**: - Bachelor’s degree in Informatics Engineering / Management Informatics /...

About the job: Red Hat's Global Customer Success team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Jakarta, Indonesia. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red...

Job Description: - Prepare IT service facilities for all of employees - Diagnose and troubleshoot technical issues, including account setup and configuration. Responding in a timely manner to service issues and requests.Provide prompt and accurate feedback to users. - Identify the root cause of the problem and take preventive action. - Periodic maintenance...

**Company Description**: - At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110...

IT - Technical Support Officer - Replace & repair of necessary parts - Diagnose Hardware and software problems, provide analysis and solutions. - Monitoring and tuning system performance - Provide technical support to end users - Making documentation of works and systems. - Graduate from Information Technology or Computer Science major in computer reputable...

**The Right Individual**: **Required Functional Skills**: - Must perform technical troubleshooting on the company’s products implemented at the customer site by taking a remote session (or) by coordinating with onsite engineers. - Prior experience in troubleshooting web UI or browser issues with exposure to Asp.net/JavaScript(JS) / HTML/ C# / C++ will be...

**KRISHAND**, a rapidly growing software development company based in Jakarta, has an immediate opening for **Software Support Specialist** to join its support team **NOTE: THIS IS NOT A HARDWARE SUPPORT POSITION.** The **Software Support Specialist** should have thorough knowledge of MS Office tools, Windows operating systems and general knowledge of...

**KRISHAND**, a rapidly growing software development company based in Jakarta, has an immediate opening for **Software Support Specialist** to join its support team **NOTE: THIS IS NOT A HARDWARE SUPPORT POSITION.** The **Software Support Specialist** should have thorough knowledge of MS Office tools, Windows operating systems and general knowledge of...

**Role & Responsibilities**: - Install and configure operating systems (Windows, macOS, or Linux) and related apps - Troubleshoot and resolve hardware, software, and network issues effective and efficiently - Offer support for network configuration and maintenance - Collaborate with team members to identify technological issues and implement the solutions -...

**Primary Responsibilities**: 1. Understand and know the last condition of customer database before being handed over to the support phase by monitoring the work of the system Integrator (Quality check) 2. Provide Solutions and responses to obstacles, idea and problems faced by customers in using Andal Products. 3. Become a feedback channel for product...

Responsible for Technical Support for nationwide dealers together with the manager - Responsible for Technical training requisition - Responsible to manage the needs of any documents and support on our technical side

**Requirements**: - Bachelor’s degree or higher, preferably in Electronics or a related field. - At least 3 years of experience in technical support or a related field, particularly within the consumer electronics industry. - Excellent communication skills, with the ability to explain technical solutions clearly to both technical and non-technical...

**Roles and Responsibilities** - Research and troubleshoot issues involving all aspects of the GE Digital solutions, including but not limited to configuration, user interface, network and communication connectivity and performance, Cloud and on - premise component interoperability, data collection/storage, visualization, analytics, machine monitoring...

**About the Role**: We are SmartCyber, member of Cybertrend, one of the leader data science consultants in Indonesia. At CYBERTREND, we believe that every company can unlock their full execution capacity - and for that we need you as a **TECHNICAL SUPPORT **We are looking for a seasoned, hardworking, smart and overachieving Data Analytics, Data Science &...

**Technical Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA) actively. - Maintain customer satisfaction. **The following are the requirements...

**WORK AT IMPACK**: Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage. We’ve nurtured an environment where each team member has an equal opportunity to access knowledge development and to have the chance to elevate their skills and work attitudes. - At Impack,...

We are looking for a Technical Support Engineer to take part in the daily operations of our communications platform. You will be part of the Customer Support & Operations team, responsible for the technical support and monitoring of our real-time, cloud-based infrastructure. You will become part of our 24/7 shift schedule to ensure around the clock,...