Bpo Management

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Job OverviewThe Operations Director at Dion is responsible for overseeing the daily management of BPO operations, ensuring seamless execution and achievement of key performance indicators. This role demands exceptional leadership, adaptability, and the ability to thrive in a fast-paced environment.About the RoleThe ideal candidate will have 5 years of...

About Dion">Dion is a leading global BPO provider specializing in Contact Center operations, Digital Marketing, and Engineering Solutions.">We are dedicated to delivering exceptional service and fostering an employee-focused environment.">Job Description">The Senior Operations Manager will oversee client-facing BPO operations, ensuring that all services meet...

At Dion, we are seeking an experienced Senior Operations Manager to oversee client-facing BPO operations and drive operational excellence in the context of e-commerce and social commerce services.The ideal candidate will thrive in a fast-paced, adaptive environment and excel in building strong internal and external collaborations.Main ResponsibilitiesManage...

**Role**: Process Trainer **Language Proficiency**:English (B2 level) (Indonesian Native) **About Role**:.The responsibility of the Trainer - Train agents on product and process **Skill**:Experience in Customer Service** **Responsibilities**: - Train agents on product and process, as and when there are NHT batches - Monitor contacts and find out areas...

**INTRODUCTION** Our client is a leading global BPO provider specializing in Contact Center operations, Digital Marketing, and Engineering Solutions. With a strong presence across multiple regions, the company is dedicated to delivering exceptional service and fostering an employee-focused environment. Known for its commitment to innovation and operational...

**INTRODUCTION** Our client is a leading global BPO provider specializing in Contact Center operations, Digital Marketing, and Engineering Solutions. With a strong presence across multiple regions, the company is dedicated to delivering exceptional service and fostering an employee-focused environment. Known for its commitment to innovation and operational...

**Market Analysis**: Conduct in-depth market research to identify new opportunities, emerging trends, and potential threats. - **Client Engagement**: Build and maintain strong relationships with clients, understanding their technical requirements and business objectives. - **Solution Design**: Collaborate with technical teams to design IT solutions that meet...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Requirements**: - Min. 4 years of work experience as an Application Manager, Product Manager, or IT Specialist. - Bachelor's degree in programming, computer engineering, computer science, or a related field. - Experience using Mailing list program, CRM program, ERP program is required. - Knowledge in Pipedrive, Zapier, Asana, Google Workplace is a bonus -...

**Account Manager - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **1-2 years of B2B sales or digital marketing experience driving revenue and managing an account list and pipeline, ideally with a background in...

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Lead Technical Support Representative - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **An experienced technical support representative with a minimum of 3-4 years experience in a similar role**: - **Quick learner...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

Criteria: - Bachelor’s degree or with equivalent work experience; Data Entry and/or QA experience in a BPO environment - Excellent oral and written English communication skills. - Outstanding attention to details, organizational and prioritization skills. - Flexible to work in different Southeast Asian time zones. - Able to work productively and...

**Customer Success Rep - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **An experienced chat customer success representative with a minimum of 1 year experience in a similar role**: - **Quick learner with excellent...

Requirements: - Sales Experience: At least 1 year of sales experience. - Overall Work Experience: 3 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses. - Bachelor’s degree in Business, Marketing, or related field. - BPO experience is preferred. - Prior inside sales experience with emphasis on both outbound...