Bpo Management

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Role**: Process Trainer **Language Proficiency**:English (B2 level) (Indonesian Native) **About Role**:.The responsibility of the Trainer - Train agents on product and process **Skill**:Experience in Customer Service** **Responsibilities**: - Train agents on product and process, as and when there are NHT batches - Monitor contacts and find out areas...

You will own client engagements / contracts across geographies - Operations support for establishing processes, metrics identifications and reporting You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Requirements**: - Min. 4 years of work experience as an Application Manager, Product Manager, or IT Specialist. - Bachelor's degree in programming, computer engineering, computer science, or a related field. - Experience using Mailing list program, CRM program, ERP program is required. - Knowledge in Pipedrive, Zapier, Asana, Google Workplace is a bonus -...

**Account Manager - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **1-2 years of B2B sales or digital marketing experience driving revenue and managing an account list and pipeline, ideally with a background in...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

**Lead Technical Support Representative - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **An experienced technical support representative with a minimum of 3-4 years experience in a similar role**: - **Quick learner...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We...

Creating winning proposals - Respond to RFP- s, RFQ's and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions. Bid Management - Create and execute bid-plan. Co-ordinate with Finance, Legal, Service Delivery, Transition and Technology teams for content...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Criteria: - Bachelor’s degree or with equivalent work experience; Data Entry and/or QA experience in a BPO environment - Excellent oral and written English communication skills. - Outstanding attention to details, organizational and prioritization skills. - Flexible to work in different Southeast Asian time zones. - Able to work productively and...

**Customer Success Rep - International BPO company** **Role**: Our client is an leading international BPO company and presently they are hiring some roles for their client: Spotify **Skill and Experiences**: - **An experienced chat customer success representative with a minimum of 1 year experience in a similar role**: - **Quick learner with excellent...

Requirements: - Sales Experience: At least 1 year of sales experience. - Overall Work Experience: 3 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses. - Bachelor’s degree in Business, Marketing, or related field. - BPO experience is preferred. - Prior inside sales experience with emphasis on both outbound...

Responsible for the company's business promotion and sales, and exploring new business opportunities. - Establish customer resources and maintain customer relationships. - Formulate and implement customer business plans to effectively achieve sales performance targets. - Conduct sales management and resource coordination throughout the project life cycle to...

Convergence is looking for a highly motivated and experienced Business Development professional to join our team in Jakarta, Indonesia. This position will be responsible for developing and executing strategies to increase sales, market share, and profitability. **Responsibilities**: - Develop and execute strategic plans to increase sales and...

DepartmentOperations- LevelEntry Level- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...