Application Manager
4 months ago
**Requirements**:
- Min. 4 years of work experience as an Application Manager, Product Manager, or IT Specialist.
- Bachelor's degree in programming, computer engineering, computer science, or a related field.
- Experience using Mailing list program, CRM program, ERP program is required.
- Knowledge in Pipedrive, Zapier, Asana, Google Workplace is a bonus
- Experience preparing workflow analysis.
- Knowledge of advanced systems analysis methods, practices, and principles.
- Strong analytical and problem-solving skills.
- Ability to manage multiple and competing work priorities, demands, and changes.
- The ability to remain up-to-date with the latest software developments..
**Responsibilities**:
- Analyzing business operations and the business tools systems and determining which tools could improve efficiency (such as CRM, analytics tools, bpo, etc.).
- Making recommendations on whether to upgrade the existing business tools or using new ones.
- Monitoring the roll-out of new business tools to ensure there are no problems.
- Troubleshooting and resolving any problems with business tools.
- Creating and overseeing protocols and procedures for the use of any new business tools.
- Training employees on the use of any business tools and maintaining a good work atmosphere.
- Provide technical support and problem resolution related to business tools.
- Doing operational work, like creating reports, supporting user problems, etc.
**Education**:
- S1 (required)
**Experience**:
- Application Manager/Product Manager: 4 years (required)
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