IT Applications

Receive, record, and classify every form that related to service requests from owner and incident for making decision in the process

Perform initial settlement of service requests from owner and incident

Conduct escalation to the next parties if there is any request or incident that can’t be resolve by service desk

Reporting IT service & incident to FIF management during a certain period
Bachelor degree, preferably in technical information & system information

Proficiency in operating Windows Operating System and Microsoft Office

Proficiency in programming language and database tools

Have knowledge about IOS or Android Application

Have a good driving force, courage, and integrity

Proficiency in planning & driving action skills

Able to work in customer focus manner