Bpo Management
17 hours ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Mengelola permintaan manpower dengan berkoordinasi dengan vendor dan tim Rekrutmen.
- Memelihara manpower database untuk laporan turnover dan melakukan gap analysis.
- Mengelola mitra kurir atau non-kurir dalam hal, namun tidak terbatas pada: rekapitulasi absensi, permintaan & rekapitulasi surat peringatan, dan mengeskalasi isu mitra kepada HRBP.
- Mengelola BPJS dan asuransi swasta dalam hal, namun tidak terbatas pada: rekonsiliasi pembayaran, mengumpulkan dokumen tambahan, dan berkoordinasi jika terjadi kejadian yang tidak diinginkan.
- Melakukan rekonsiliasi invoice.
**Requirements**:
- Memiliki gelar Diploma atau Sarjana (S1) dari jurusan Teknik Industri/Manajemen/Hukum atau jurusan lainnya yang relevan.
- Setidaknya memiliki 2 tahun pengalaman bekerja sebagai HR Admin/Vendor Management/Relationship Management.
- Memiliki kemampuan berpikir secara analitis dan komunikasi yang baik, baik tertulis maupun verbal.
- Memiliki kemampuan yang baik dalam mengoperasikan Ms. Excel/Google Sheets (VLOOKUP, SUM IF).
- Mampu bekerja dibawah tekanan dalam irama kerja yang cepat.
- Menyukai pekerjaan di bidang vendor management & melakukan pekerjaan operasional harian yang cenderung repetitif.
- Bersedia untuk dipekerjakan dengan status karyawan kontrak
- Bersedia untuk ditempatkan & berpergian di area penempatan dengan 5 hari penuh bekerja di kantor
-
Bpo/pricing Analyst
2 days ago
Jakarta, Indonesia Toll Group Full timeCompany Description **About Toll Group** **Job Description**: We are looking for a BPO/Pricing Analyst who will report to the Country Manager Global Forwarding in Jakarta, The primary focus of this role is to implement, monitor, and review business processes across all functions to ensure adequate risk management, corporate governance, and regulatory...
-
Finance Manager
1 week ago
Jakarta, Indonesia Ferring Pharmaceuticals, Inc. Full timeJob Description: Role Purpose Statement: The role will be responsible for managing the finances on a country level. This will include the local forecasting, budgeting and reporting, in compliance with existing fiscal and civil regulations, as well as with specific company policies and accounting principles. The role will develop a broad understanding of...
-
Regional Project Manager
3 days ago
Jakarta, Indonesia Grab Full time**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...
-
Business Development
1 week ago
Jakarta, Indonesia Convergence Full time**About the role**: **What You Will Do**: 1. Build and maintain a robust pipeline of qualified prospects, leveraging various sales techniques such as prospecting, cold calling, and networking. 2. Cultivate strong relationships with key decision-makers and stakeholders within target organizations, understanding their unique business needs and positioning our...
-
IT Business Development Manager
4 days ago
Jakarta, Indonesia ELABRAM SYSTEMS Full time**Market Analysis**: Conduct in-depth market research to identify new opportunities, emerging trends, and potential threats. - **Client Engagement**: Build and maintain strong relationships with clients, understanding their technical requirements and business objectives. - **Solution Design**: Collaborate with technical teams to design IT solutions that meet...
-
Product Consultant
4 days ago
Jakarta, Indonesia PT Telmark Integrasi Indonesia Full timePersyaratan Bachelor degree in Management/Statistic/Economics/Business, however has an experience working in product consultant area is more favorable. Min. 5 years in BPO with experience in handling team. Having comprehensive knowledge in BPO products. Having knowledge in Customer lifecycle (reach, acquisition, conversion, retention, and loyalty) Familiar...
-
Application Manager
3 days ago
Jakarta, Indonesia sribu.com Full time**Requirements**: - Min. 4 years of work experience as an Application Manager, Product Manager, or IT Specialist. - Bachelor's degree in programming, computer engineering, computer science, or a related field. - Experience using Mailing list program, CRM program, ERP program is required. - Knowledge in Pipedrive, Zapier, Asana, Google Workplace is a bonus -...
-
Shop Tokopedia
4 days ago
Jakarta, Indonesia TikTok Full timeResponsibilities About Us TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...
-
Smb Account Manager
2 weeks ago
Jakarta, Indonesia ByteDance Full timeManage 50-80 SMB accounts to improve their performance on TikTok and drive revenue growth. - Monitor the performance of his/her BoB. Communicate with clients in time when unusual spend fluctuation happens to defend revenue or discover new growth opportunity. - Analyze performance to priority accounts (problematic or top-tier advertiser)and create...
-
Call Centre Operator
3 days ago
Jakarta, Indonesia Platinum Outsourcing Full timeExceptional written and spoken English required DO NOT APPLY if you do not have either IELTS or TOEFL qualifications. You must also have a minimum of 2 years experience in an English speaking CALL CENTRE ROLE. Inbound customer service, in addition to sales order entry and inbox management for Australian service management company. Platinum Outsourcing is...
-
Paralegal
5 days ago
Jakarta, Indonesia Anabatic Full timeJakarta Selatan - 2+ Experiences - Bachelor's degree **Requirements**: - Bachelor’s degree in Law, Paralegal certification, or a related field; knowledge of commercial and contract law is essential - At least 2 years of experience in a paralegal or legal assistant role, preferably within a corporate or BPO sales environment - Strong understanding of...
-
Affiliate Officer
6 days ago
Jakarta, Indonesia TRI7 Solutions, Inc. Full timeThis position open for WFH/REMOTE ! **Responsibilities**: - Manage relationships with the affiliate partners - Help grow revenue and affiliate marketing activity - Stay up to date with the latest affiliate marketing trends - Keep affiliates up to date with the latest company news - Work with the Affiliate Marketing Manager to forecast ROI and activity for...
-
Business Development
2 days ago
Jakarta, Indonesia Convergence Full timeConvergence is looking for a highly motivated and experienced Business Development professional to join our team in Jakarta, Indonesia. This position will be responsible for developing and executing strategies to increase sales, market share, and profitability. **Responsibilities**: - Develop and execute strategic plans to increase sales and...
-
Senior Account Manager
5 days ago
Jakarta, Indonesia Influx. Inc Full timeInflux is the global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Companies like Linktree, Biteable, Blenders Eyewear and Sendle work with Influx to make their support teams fast, flexible and scalable. We’re disrupting the $250B+ BPO industry with our fully-remote, work from anywhere workforce, available in a flexible,...
-
Staff Project Manager
2 days ago
Jakarta, Indonesia PT. Telmark Integrasi Indonesia Full timeJob Desc: 1. Bertanggung jawab handle persiapan delivery project baru maupun maintainance project eksisting 2. Melakukan pencatatan kebutuhan project serta request kebutuhan dari divisi lain dan client secara rinci dan di eskalasi ke PM/divisi terkait 3. Monitoring performance project 4. Assist untuk problem solving issue pada project 5. Secara reguler...
-
HR Geo Services Associate
1 week ago
Jakarta, Indonesia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Senior Manager Channel Development
1 week ago
Jakarta, Indonesia Oracle Full timeSenior Manager Channel Development (ID)-22000B8I **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** The role is partner development manager for NetSuite ASEAN, supporting partner recruitment and development, including strategic GTM initiatives with channel partners. - Work closely with...
-
Affiliate Officer
3 days ago
Jakarta, Indonesia TRI7 Solutions, Inc. Full timeThis position open for WFH/REMOTE ! **Responsibilities**: - Manage relationships with the affiliate partners - Help grow revenue and affiliate marketing activity - Stay up to date with the latest affiliate marketing trends - Keep affiliates up to date with the latest company news - Work with the Affiliate Marketing Manager to forecast ROI and activity for...
-
Business Manager
17 hours ago
Jakarta, Indonesia Exa Mitra Solusi PT Full time**Apakah anda adalah seorang profesional yang bertanggung jawab untuk memimpin ? mengawasi karyawan untuk memastikan efisiensi produktivitas operasi dan memberikan arahan tentang cara terbaik untuk menangani tugas yang berbeda sambil mempertahankan kepuasan pelanggan.** **Perusahaan Outsourcing Jakarta Handal Terpercaya sejak tahun 2004** **PT EXA Mitra...
-
Fare Filing Trainer
5 days ago
Jakarta, Indonesia ATI Business Group Full time**Role of Purposes**: **Responsibilities**: - Conduct Fare Filing training for existing members or new members - Ensure the quality & effectiveness of each given training, design effective training programs - Support and mentor trainees to achieve the best performance as per client expectation - Maintain & upskill knowledge, systems, and skills in a scope...