Operations Analytics Lead
4 days ago
**Job Description**:
**Life at Grab**
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
**Get to know the Team**
Part of the Central Strategic Operations Team for GrabFood Indonesia which supports overall operational activities for the rapidly growing GrabFood and Grab Mart business, across all cities in Indonesia
**Get to know the Role**
We are currently looking to hire an Operations Analytics Team Lead for our team in Jakarta. Team works closely with GrabFood leadership team, to design, build, implement and improve operational processes that support and strengthen the business
**The Day-to-Day Activities**
- Responsible for leading and executing ways to use data, to measure and analyse business and operations performance for GrabFood Indonesia
- Partner with management and operational teams to deep dive on core issues and use our data to find answers.
- Provide analytical support on strategic business and operational projects, using big data to tackle the toughest challenges for the business. Lead operational reporting activities, monitoring key metrics and alerting operational managers on potential issues
- Lead business automation projects to streamline manual processes and automate reporting
- Design reports and performance measurement dashboards supporting GrabFood Indonesia’s strategic operational projects
**The Must-Haves**
- Bachelor (and/or) degree and fluent in Bahasa and English preferably in Analytics, Statistics, Economics or Engineering
- Experience in business, strategy and/or tech consulting would be an advantage. Strong foundation in data query/manipulation using SQL and data visualisation using tools like Tableau and Power BI
- Experience using Python, R or other tools for statistical analysis is a strong plus.
- Experience using Big Data technologies (Presto, Spark, PySpark) is a strong plus.
- Minimum of 3-5 years experience in Analytics, Business Intelligence or Data Science role, preferably in an Internet or 'Direct to Consumer' company with large, complex, high velocity data
- Effective communicator to both technical and business audiences and passion about solving problems - possesses a relentless need for investigation and data exploration.
- Ability to work independently and deal effectively with complex, changing and ambiguous environment
**Our Commitment**
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
**About Grab**
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
**Join us today to drive Southeast Asia forward, together.
-
Analytics Lead
1 week ago
Jakarta, Indonesia Grab Full time**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...
-
Data & Analytics Lead
7 days ago
Jakarta, Indonesia Proxima Consulting Indonesia Full time**Role Summary**: We are looking for an experienced professional to serve as a critical team leader for an **analytics project covering all operations of a multinational organization.** This role combines expertise in accounting, auditing, and data analytics with strong operational management skills. This is an exciting opportunity to work on a...
-
Strategic Data Analytics Lead
3 days ago
Jakarta, Jakarta, Indonesia ilmuOne Data Full timeAbout ilmuOne DataWe are an independent data analytics consultancy providing C-suite executives and start-up Founders with industry-leading digital marketing and data analytics solutions.Our Advisory SolutionsWe offer industry-leading best-practices, company-specific optimizations, and custom business insights to drive actionable performance.Key...
-
Operations Lead
2 weeks ago
Jakarta, Indonesia Deutsche Bank Full time**Responsibilities**: - Plan and implement strategies to effectively manage account operation supports - Develop and implement good control procedure and operation sustainability both in BAU and Contingency circumstances - Ensure all functions within responsibilities comply and satisfy internal regulations / procedures and applicable external regulations -...
-
Operation Lead
6 days ago
Jakarta, Indonesia Grupin Full timeContinuously search for improvement to deliver a high level of customer satisfaction and quality service. Design and continuously update standar operation operation and knowledge base to ensure the team was in the same page and knowledge Collaborating with internal departments to ensure the prompt solution for each customer enquiries. Deliver outstanding...
-
People Analytics
4 weeks ago
Jakarta, Indonesia Amartha Full time**Responsibilities**: - Lead dataset development for near-term needs (e.g., create and maintain a dataset that can be leveraged across various use cases) and help build out a more robust long term system - Spearhead innovative analyses to drive business decisions and measure the success of HR programs and initiatives (e.g., analyze exit survey results;...
-
Marketing Analytic Lead
3 days ago
Jakarta, Indonesia Grab Full time**Job Description**: **Who We Are** OVO is Indonesia’s first fintech unicorn and a leading digital payment and financial services platform serving Indonesians nationwide. Our mission is to open up access to financial services through products and services that are easy-to-use, secure and affordable. As part of the ecosystem of Grab, Southeast Asia's...
-
Operations - Return Refund Operations Lead
5 days ago
Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
City Operation Lead
1 week ago
Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
Jakarta, Indonesia Tether Operations Limited Full timeAs a Law Enforcement Liaison and Blockchain Analytics Specialist, you will have a crucial role in connecting advanced blockchain technology with the efforts of law enforcement. Your expertise in blockchain analytics will be vital in decrypting complex virtual currency transactions, assisting in the discovery and prevention of financial crimes. This position...
-
Middle Mile Operation Lead
5 days ago
Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
-
Asia Business Operations
1 week ago
Jakarta, Indonesia Gas Power Lean & Business Operations Full time**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...
-
Operations Lead
2 weeks ago
Jakarta, Indonesia SS & Partners Inc. Full time**Job Title: TikTok Operation Lead** **Job Summary**: As a Tiktok Operation Lead of OUR company, you will be responsible for overseeing and coordinating the day-to-day live streaming operations. You will manage and lead a team of content creators, strategists, and analysts to ensure that the company's Tiktok presence is optimized for engagement and...
-
Application Operations Lead
7 days ago
Jakarta, Indonesia Abhidi Solution Sdn Bhd Full timeKey Responsibilities: **Oversee CRM operations, ensuring mínimal downtime and optimal performance.** Administer and optimize Siebel CRM systems (Siebel 7.8, IP17, IP19.x) in a telecom fulfilment environment. **Provide inputs to solution design and architecture teams based on production learnings.** Monitor, troubleshoot, and resolve incidents, ensuring...
-
Operation Excellence Lead, Shopee Xpress
5 days ago
Jakarta, Indonesia Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
Rental Operation Lead
1 week ago
Jakarta, Indonesia SunRecruit Full timeRENTAL OPERATION LEAD - EV AUTOMOTIVE (JAKARTA) **ABOUT OUR CLIENT** **JOB SUMMARY** - Position: Rental Operation Lead - Division: Operation - Location: Jakarta - Industry: EV Automotive - Salary: Classified **JOB DESCRIPTIONS**: - Oversee operational activities at the entire Rental Operations, manage and ensure the quality of works - Strategize process...
-
Data Analytics Lead
1 week ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our client is a technology-based local agribusiness company with a mission to uplift the livelihood and income of farmers and also be the bridge for farmers, partners, and producers. - Manage and nurture a team of data analysts (particularly for product, growth, and finance area), as well as oversee their work to meet stakeholder...
-
Head of Data and Analytics
2 weeks ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our client is a leading FMCG company based in Indonesia with a long history and brands that are both locally produced and exported into international markets. They are currently market leaders in the key categories they compete in with extensive manufacturing operations. **Responsibilities**: - Understand business requirements and...
-
Senior Marketing Executive
7 days ago
Jakarta, Indonesia PT Aisensum Bigdata Analytics Full timeAt AiSensum, we are an AI-powered marketing agency offering AI Creatives, Creative Services, KOL, and Performance Marketing. Our mission is to enhance marketing effectiveness through AI. We believe in the transformative power of data to revolutionize ads in today's digital marketing landscape. Our diverse team of AI Scientists, Digital Performance...
-
Analytics Lead
2 days ago
Jakarta, Jakarta, Indonesia Talent Insider Full timeTalent Insider is a forward-thinking HR consultancy service dedicated to unlocking business potential. We foster growth through strategic partnerships and cutting-edge solutions.About This Opportunity:We are looking for a seasoned professional to lead our data analytics and visualization efforts.This role requires someone who can distill complex data...