Operations Analytics Lead

4 days ago


Jakarta, Indonesia Grab Full time

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know the Team**

Part of the Central Strategic Operations Team for GrabFood Indonesia which supports overall operational activities for the rapidly growing GrabFood and Grab Mart business, across all cities in Indonesia

**Get to know the Role**

We are currently looking to hire an Operations Analytics Team Lead for our team in Jakarta. Team works closely with GrabFood leadership team, to design, build, implement and improve operational processes that support and strengthen the business

**The Day-to-Day Activities**
- Responsible for leading and executing ways to use data, to measure and analyse business and operations performance for GrabFood Indonesia
- Partner with management and operational teams to deep dive on core issues and use our data to find answers.
- Provide analytical support on strategic business and operational projects, using big data to tackle the toughest challenges for the business. Lead operational reporting activities, monitoring key metrics and alerting operational managers on potential issues
- Lead business automation projects to streamline manual processes and automate reporting
- Design reports and performance measurement dashboards supporting GrabFood Indonesia’s strategic operational projects

**The Must-Haves**
- Bachelor (and/or) degree and fluent in Bahasa and English preferably in Analytics, Statistics, Economics or Engineering
- Experience in business, strategy and/or tech consulting would be an advantage. Strong foundation in data query/manipulation using SQL and data visualisation using tools like Tableau and Power BI
- Experience using Python, R or other tools for statistical analysis is a strong plus.
- Experience using Big Data technologies (Presto, Spark, PySpark) is a strong plus.
- Minimum of 3-5 years experience in Analytics, Business Intelligence or Data Science role, preferably in an Internet or 'Direct to Consumer' company with large, complex, high velocity data
- Effective communicator to both technical and business audiences and passion about solving problems - possesses a relentless need for investigation and data exploration.
- Ability to work independently and deal effectively with complex, changing and ambiguous environment

**Our Commitment**

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

**About Grab**

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

**Join us today to drive Southeast Asia forward, together.


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