Operations Lead

**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

The MSME Operation Circle Lead is responsible for overseeing and managing the operational processes within the MSME (Micro, Small, and Medium Enterprises) segment. The role involves ensuring the smooth execution of loan processing, compliance with regulatory standards, optimizing operational efficiency, and managing a team to achieve key performance metrics....

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

1. Become Operations Representative for Regional activities and/or initiatives 2. Lead & perform monitoring for transactions within Operations Division 3. Produce, maintain and improve regular and ad-hoc reports related with Operations area 4. Performance monitoring for all KPIs (Local & Regional), SLA and Ops productivity 5. Analyse any performance issue &...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**PRINCIPAL DUTIES AND RESPONSIBILITIES** - The SEA CS and Operations Lead is responsible for leading the pioneer team and growing the team accordingly. - They will be involved in creating service information, and processes in resolving product and service problems of the different clients and brands that Etaily supports. The job scope includes but is not...

Who is TEEG? TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Kingpin, Zone Bowling & Timezone. Worldwide we have over 300 entertainment venues; all devoted to creating remarkable experiences for our guests! Our Support Office is based in North Sydney and is a creative, collaborative &...

Job Description: Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Key Responsibilities**: - Empower Growth: Conduct regular performance evaluations, set KPIs, and offer impactful feedback to enhance the skills and confidence of your team members. - Drive Efficiency: Develop and implement cutting-edge strategies to optimize day-to-day operations, ensuring maximum efficiency and effectiveness in meeting SLAs. - Foster...

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

About Dion">Dion is a leading global BPO provider specializing in Contact Center operations, Digital Marketing, and Engineering Solutions.">We are dedicated to delivering exceptional service and fostering an employee-focused environment.">Job Description">The Senior Operations Manager will oversee client-facing BPO operations, ensuring that all services meet...

Jakarta, Jakarta Work Type: Full Time **Responsibilties**: - Lead cross-product area efforts like business planning and cross-functional coordination with Product, Marketing, Go-To-Market (GTM) and other functions - Drive operational logistics for the business including, optimizing resource allocation, measuring progress against business goals,...

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

**Role of Purposes**: **Key Responsibilities**: - Oversee day-to-day operations of the customer support team, ensuring timely and effective - resolution of customer inquiries and issues. - Monitor KPI metrics and ensure all targets are achieved such as CSAT/DSAT score, response rate, resolution rate, first contact resolution rate, and other service...