Operations Lead

**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...

The MSME Operation Circle Lead is responsible for overseeing and managing the operational processes within the MSME (Micro, Small, and Medium Enterprises) segment. The role involves ensuring the smooth execution of loan processing, compliance with regulatory standards, optimizing operational efficiency, and managing a team to achieve key performance metrics....

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

1. Become Operations Representative for Regional activities and/or initiatives 2. Lead & perform monitoring for transactions within Operations Division 3. Produce, maintain and improve regular and ad-hoc reports related with Operations area 4. Performance monitoring for all KPIs (Local & Regional), SLA and Ops productivity 5. Analyse any performance issue &...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Who is TEEG? TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Kingpin, Zone Bowling & Timezone. Worldwide we have over 300 entertainment venues; all devoted to creating remarkable experiences for our guests! Our Support Office is based in North Sydney and is a creative, collaborative &...

**Key Responsibilities**: - Empower Growth: Conduct regular performance evaluations, set KPIs, and offer impactful feedback to enhance the skills and confidence of your team members. - Drive Efficiency: Develop and implement cutting-edge strategies to optimize day-to-day operations, ensuring maximum efficiency and effectiveness in meeting SLAs. - Foster...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

About Dion">Dion is a leading global BPO provider specializing in Contact Center operations, Digital Marketing, and Engineering Solutions.">We are dedicated to delivering exceptional service and fostering an employee-focused environment.">Job Description">The Senior Operations Manager will oversee client-facing BPO operations, ensuring that all services meet...

**Role of Purposes**: **Key Responsibilities**: - Oversee day-to-day operations of the customer support team, ensuring timely and effective - resolution of customer inquiries and issues. - Monitor KPI metrics and ensure all targets are achieved such as CSAT/DSAT score, response rate, resolution rate, first contact resolution rate, and other service...

**Description**:** ABOUT THE ROLE / PURPOSE** The SEA Logistics Lead is accountable for all Logistics, International Trade Operations and Compliance activities across all SEA countries. This role collaborates with local, regional and global stakeholders across Commercial, Supply Chain, Procurement and Regulatory functions, as well as with external suppliers...

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

**About The Job** The Lead Generator team supports Sales Managers by generating new leads for the business and aim to maximize the potential from each call. In addition the Lead Generator will convert outbound dialing leads into qualified appointments, and pass these leads on to Sales Manager in order to make sure that the potential hotel partner will have...

1. Provide technical advice on environmental aspects applicable to all phases of operations. 2. Ensure the implementation of the Environmental Management System (EMS) at the site in compliance with Company and Project Requirements, and applicable environmental regulations. 3. Develop specific environmental plans/procedures and monitor implementation. 4....

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create...

Responsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Indonesia, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...

**About the team** Agent Network is currently expanding, we are targeting to grow more than 20x in 2025. In order to win the market we need to expand our supplier base upon which we can develop a competitive platform. The goals for the Partnership team are competitive, completeness and availability. **Onboarding new suppliers** - Conduct market research,...