Helpdesk N Ipm-it Helpdesk

Berpengalaman sebagai IT Helpdesk min. 2 tahun - Pendidikan mínimal D3 - Memiliki kemampuan mengoperasikan Operating System Windows dan Microsoft Ofice dengan baik - Memiliki pengetahuan mengenai perangkat computer, printer, network, smartphone dan telekomunikasi - Memiliki kemampuan berkomunikasi yang baik dengan user - Memiliki kemampuan administratif...

Kualifikasi: - Berpengalaman sebagai IT Helpdesk min. 3 tahun - Pendidikan mínimal D3 - Memiliki pengalaman di bidang Teknologi Informasi mínimal 5 tahun lebih disukai - Memahami proses Ticketing - Memiliki pengetahuan mengenai Information Technology Infrastructure Library mínimal ver. 3, ITSM lebih disukai - Memiliki kemampuan mengoperasikan Operating...

IT Helpdesk - Bachelors degree in computer science, information technology, or a similar field - 3+ years working as IT Helpdesk or end user support - Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors - Excellent analytical and diagnostic skills - Advanced knowledge of help desk software and...

Provides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

Pendidikan mínimal S1 jurusan Teknik Informatika, Sistem Informasi - Memiliki pengalaman sebagai IT Helpdesk (**MUST HAVE REQUIREMENT please take notes)**: - Memiliki pengalaman dan pengetahuan terkait Basic IT dan Networking - Memahami atau berpengalaman tentang Ultrasound System lebih disukai - Fasih dalam bahasa Inggris lebih disukai - Berdomisili di...

REQUIREMENTS Bachelor of Information Technology/Information System - Having experience as Helpdesk/SME - Has the initiative to solve problems and coordinate with another team - Having good communication skills - Available position: 5 slots - Project-Based: Jakarta - Indonesia RESPONSIBILITIES To monitoring the incidents/requests - To carry out...

Monitoring ticket helpdesk dalam tools project management (SFDC) setiap hari. Menangani keluhan pelanggan Berkordinasi dengan team lead/ PM dalam pencarian Engineer untuk menyediakan solusi atau pertanyaan yang disampaikan melalui helpdesk ticketing Memastikan engineer tuntas dalam menyediakan solusi atau pertanyaan yang disampaikan oleh...

Urgent Vacancy IT Helpdesk / IT Support Site Jakarta (sunter, juanda & kebonjeruk) Requirement: 1. Pria dan Wanita Maks 28th 2. Pendidikan min D3 jurusan Teknik Informatika, Teknik Komputer & Manajemen Informatika 3. Diutamakan berpengalaman IT Helpdesk Contac Center min 1th 4. Memahami proses Ticketing 5. Memiliki pengetahuan mengenai Information...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

Key Responsibilities Welcoming and responding effectively and quickly to requests/complaints received through the HR OSS Counter Primary point of contact for One Stop Services communication and clarity between HR to staff Explain to the staff regarding benefits, leave, payroll, medical leave, or any other HR policies and procedures Helping staff to get...

Helpdesk - Pria/Wanita - Usia maksimum 30 tahun - Minimal Pendidikan SMA/SMK - Memiliki kemampuan komunikasi yang baik - Memiliki pengetahuan dasar produk internet dan cloud - Memiliki Kemampuan analisa & problem solving - Kemampuan beradaptasi - Mampu bekerja sama dalam tim - Dapat bekerja secara multitasking "Waspada terhadap Modus Penipuan pada saat...

IT Helpdesk - Maximum age 30 years - Minimum education SMK/D3/S1 from computer science, informatics engineering - Minimum 1 years experience in relevant position - Mastering operating systems and network systems - Analytical and problem solver - Able to operate computer,word,excel,power point, internet and computer hardware and software installation -...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Helpdesk NOC - Placement Jatabek "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud Company. The...

**Kualifikasi**: - Lulusan D3/S1 Teknik Elektro / Teknik Komputer / Sistem Informasi - Menguasai trouble shooting terkait LAN, internet, Windows, Linux, dan komputer desktop / PC - Memiliki kemampuan berpikir logis dan analitic - Bersedia bekerja dalam target dan dateline - Pengalaman kerja min 1 tahun di bidang yang sama **Job Types**: Full-time,...

Job Descriptions: - Ensure the quality of resolution for all queries / requests received via calls and / or service request tool. Log and discuss employee feedback with supervisor in order to improve services experience and ensure high level of customer (employee) satisfaction - Ensures the accuracy of the support / resolution provided by reviewing the...