Sales Operations Manager

2 weeks ago


Jakarta, Indonesia MessageBird Full time

**Transform the communications world**:
We're proud (and excited) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS).
- **
What's my job title?** Sales Operations Manager - Indonesia
- **Where in the world? **You can work remotely from anywhere in Indonesia
- **What language(s) will I speak? **Fluency in English and Bahasa

**The role**:
We are looking for a Sales Ops thinker and builder.

As an essential part of our go-to-market team, Sales Operations works with Sales and cross-functional leaders to enable MessageBird's growth and business success. We design scalable organisational structures, drive process improvements, develop data-driven insights and decision making, and operationalize solutions.

**What you'll do**:

- Deliver, maintain, and evolve a best-in-class sales process (Forecasting, Pipeline Management, Territory Planning, Incentives & Compensation, Productivity, Deal Reviews, Business reviews).
- Identify and implement automation in Salesforce, optimize workflows, and drive efficient outcomes for Senior Leaders.
- Lead the CRM migration of acquired companies into our main CRM.
- Be responsible for the maintenance and iteration of our Sales Incentive Plan.
- Get your hands dirty enhancing and troubleshooting our tools and data
- Make data-driven decisions: translate data sets into actionable insights, recommendations, dashboards, and reports.
- Work cross functionally with marketing, finance, product, and data analytics teams to solve complex business problems and aid in strategic planning.

**What you'll bring**:

- 5+ years of experience in sales operations. Experience at a fast-paced technology company is preferred.
- Operational experience increasing Forecast accuracy, optimizing the sales process, generating sales productivity, leading deal reviews.
- In-depth understanding of Salesforce
- Experience analyzing data (advanced Excel & SQL skills) and using reporting tools (knowledge of Tableau or equivalent) to communicate business insights
- Excellent communication and interpersonal skills; proven ability to successfully work and partner across multiple functions in an organization.
- Ability to document business processes, use cases, and business requirements; and then implement corresponding solutions in the systems.
- Nice to have: Lean six-sigma or similar certifications, Bachelor's Degree in an analytical field (e.g. CS, Business, Engineering, Mathematics, or Statistics).

LI- PM1

LI-REMOTE

**What You'll Gain**:

- Work from anywhere
- Generous stock options for all Birds
- WFH set-up budget
- State-of-the-art work gear
- Learn from hundreds of the best minds in the business
- Collaborate with diverse colleagues from over 55 countries (and counting)

**LIFTOFF**:**Life at MessageBird**:
We call ourselves Birds

We work fast, grow fast, build fast and focus on impact. We're go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people.

**Ready To Fly?**

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

We understand that "life happens" and give you the freedom to choose the best environment for you to "get sh*t done". Our Birds choose where they work from in the region or country we're hiring in, so long as it's within the job's complementary timezone as indicated in the Job descriptions — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely.... Want to work from a rural retreat? Sure, no problem How about a bustling city getaway for a few weeks? Go ahead

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

**Recruitment Privacy Statement**:


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