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Sales Operations Manager

1 month ago

Jakarta, Indonesia SMEVentures Full time

SMEVentures is revolutionizing the small business investment landscape in APAC with a pioneering buyout model inspired by the prestigious Harvard and Stanford playbook of 1984—the search fund. As a leader in the search fund industry, we have successfully completed several trailblazing acquisitions and are poised for more groundbreaking ventures.

Our mission? To identify, acquire, and supercharge SMEs across Asia Pacific. We empower talented entrepreneurs with the skills, support, and resources needed to find, acquire, and lead small businesses in need of a new leader. Simultaneously, we facilitate seamless transitions for outgoing owners while transforming the dreams of incoming entrepreneurs into reality.

In a region grappling with a family business succession crisis, SMEVentures emerges as the hero, importing and unleashing a proven model to confront this challenge head-on.

This role offers a unique opportunity to join us on this exhilarating journey at the forefront of a revolutionary private equity model. We can't wait to embark on this adventure with you.

As a Sales Operations Manager at SMEVentures, you will play a pivotal role in our growth strategy by overseeing and optimizing our sales processes and operations. Your responsibilities will encompass designing and implementing efficient workflows, managing CRM systems, collaborating with cross-functional teams, and ensuring the effectiveness of our sales strategies. You'll lead a dynamic team and be a key driver in achieving our acquisition goals.

**Key Responsibilities**:
1. **Sales Process Optimization**: Analyze, design, and implement streamlined sales processes to enhance lead generation, acquisition, and conversion.

2. **CRM Management**: Manage and optimize our cloud-based CRM systems (e.g., HubSpot, Pipedrive, Salesforce) to maximize the efficiency of our sales teams.

3. **Team Leadership**: Lead and inspire a high-performing sales operations team, ensuring effective collaboration and alignment with organizational objectives.

4. **Data Analysis**: Utilize data-driven insights to monitor and improve sales performance, providing regular reports and dashboards.

5. **Workflow Automation**: Identify opportunities for workflow automation, leveraging tools such as Zapier or Make to enhance efficiency.

6. **Project Management**: Oversee and coordinate sales-related projects, collaborating with project management tools (e.g., Asana, Jira, Monday) to ensure successful execution.

7. **Documentation**: Create and maintain documentation for sales processes, strategies, and best practices.

**Requirements**:

- Bachelor's degree in Business, Sales, or a related field.
- Proven experience in sales operations, process optimization, and CRM management.
- Strong analytical skills and proficiency in data analysis tools.
- Effective leadership and team management abilities.
- Familiarity with cloud-based CRMs (e.g., HubSpot, Pipedrive, Salesforce) and project management tools (e.g., Asana, Jira, Monday).
- Basic understanding of low-code integration platforms (e.g., Zapier, Make) and coding concepts is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Self-motivated and capable of working independently.

**Benefits**
- Competitive pay that lets you live your best life.
- Hybrid work environment, leveraging awesome tech to ensure seamless remote-working.
- Loads of learning and growth opportunities.
- A laid-back work environment - no drama here.
- The chance to make your mark on a young company that’s changing the game.