Key Account Manager
2 days ago
**RESPONSIBILITIES**:
- Maintain profitability of official stores to achieve business sustainability.
- Manage customer relationships and reduce churn rate.
- Manage business review processes with Principals as well as marketplaces and establish strategic collaboration with all stakeholders.
- Initiate new sources of growth to build sustainable strategies for official stores in the long run.
- Liaise with principal clients and channels to determine competitive pricing and promotional activities of certain product categories.
- Resolve key issues and complaints for related brands, official stores, or marketplaces.
- Manage the appointed Key Account Team for each client.
- Ensure that client’s needs and deliverables are met according to proposed timelines.
- Become the main point of contact for collaboration with external stakeholders.
- Ensure that the “Key Account Learning Process” runs well and reduce the “competency gap” across Key Account Team members.
**REQUIREMENTS**:
- A minimum of 5 year experience in relevant fields, preferably in Key Account Management, Retail Industry, or Sales & Marketing.
- Interested and passionate about the evolving e-commerce industry and its opportunities.
- Possess entrepreneurial mindset, excellent communication skills.
- Good attitude to connect with others, self-driven to complete tasks, and demonstrate a high initiative to take action asand a team player.
Willing to work in BSD, Tangerang.
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