Customer Service Officer

**Customer Service Officer**: - Job Id: 8636- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: Associate- Description: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information,...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Kualifikasi**: - Pendidikan mínimal SMU, D3 Semua jurusan - Min 2 tahun pengalaman sebagai Customer service dan terbiasa menghandle mulichat >50 chat per hari - Lancar mengoperasikan Microsoft Office terutama Excel - Service oriented, disiplin dan memiliki kemampuan komunikasi yang baik - Detail oriented, teliti, jujur dan bertanggung jawab **Deskripsi...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least...

Job Id: 8635- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: AssociateDescription: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information, processes orders, and resolves any...

**Divisi** Customer Service Officer **Tipe Pekerjaan** Full Time **Lokasi** Jakarta **What You Do** **Requirements**: Posisi ini sesuai bagi mereka yang suka berinteraksi dengan orang lain, dapat bekerja dengan cepat, serta terbiasa dengan rutinitas chat. **What Will You Get** - Gaji Pokok sebesar Rp 4.000.000, - Bonus Akhir Tahun yang besarannya...

CS/CX Jakarta Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience -...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

**Summary** The Customer Service Officer ensures that all aspects related to Customers Satisfaction including PO, Deliveries, and Claims are handled properly, correctly and smoothly. **Responsibilities** 1. Maintain Good Quality Service to Customers: - Regular communication with all customers (visit, by phone, sms, social media etc.) - Handle and process...

**Divisi** Customer Service Officer **Tipe Pekerjaan** Full Time **Lokasi** Jakarta **What You Do**: Pada posisi ini, Anda bertanggung jawab untuk berinteraksi dengan pelanggan melalui platform chat dengan cara menggali kebutuhan dari pelanggan agar dapat diberikan solusi atau langkah penyelesaian yang sesuai dengan...

**Qualifications** - Max. 30 years old - Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point - At least 1 year of working experience in the related field is required for this position - Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English,...

Kualifikasi: - Usia maksimal 28 tahun - Pendidikan mínimal SMA/K sederajat - Memiliki pengalaman mínimal 1 tahun sebagai Customer Service di perusahaan retail - Mahir menggunakan Ms. Office - Penempatan Mitra10 Fatmawati - Jakarta Selatan Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

Customer Service - Wanita - Fresh graduate diutamakan - Usia maksimal 28 tahun - Pendidikan mínimal SMA / Sederajat - Mampu mengoperasikan Microsoft Office - Mampu mengerjakan beberapa tugas secara bersamaan - Komunikatif dan mampu menjaga relasi baik dengan customer - Disiplin, jujur, dan bertanggung jawab - Bersedia mengikuti pelatihan selama 2 bulan -...

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero - enabling our customers to move towards zero...

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...

**Objectives of the Position**: - Manage OTC interfaces with customer efficiently and effectively - Contribute to better performance of Customer Order Management (OTC process) **Main Areas of Responsibilities and Key Activities**: - Perform Customer Order Management process & monitoring, ensure all order processed correctly and meet customer satisfaction,...

PT. Forecastle Indonesia, was founded in 2009 in Jakarta-Indonesia, with interest and activities encompassing as Shipping Agency, Project Management, Port Agency and Freight Management.We offer our clients a seamless portfolio of support services from the initial planning and budgetary phase to the final delivery. Forecastle also values it’s employee and...

AIMSIS | ACADEMIC INFORMATION MANAGEMENT SYSTEM IN SCHOOLS Connecting Parents with Teachers, while automating Teacher's administrative tasks. Input Data Receiving Customer Service Calls Going to Schools for training the teacher **We expect you to have**: Experiences in Customer Service of B2B for at least 2 years. Strong communication, intrapersonal,...

**JOB RESPONSIBILITIES**: - Maintaining good relation with customer - Handling customer complaint - Providing information & assisting customer - Conducting the activity customer relation programs **JOB REQUIREMENTS**: - Maximum age is **23 Years Old**: - Minimum Education SMA/SMK from any major - Preferable having experience in Shopping Center, Retail...