Customer Service Officer

**Customer Service Officer**: - Job Id: 8636- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: Associate- Description: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information,...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Kualifikasi**: - Pendidikan mínimal SMU, D3 Semua jurusan - Min 2 tahun pengalaman sebagai Customer service dan terbiasa menghandle mulichat >50 chat per hari - Lancar mengoperasikan Microsoft Office terutama Excel - Service oriented, disiplin dan memiliki kemampuan komunikasi yang baik - Detail oriented, teliti, jujur dan bertanggung jawab **Deskripsi...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least...

Job Id: 8635- City: 01648, Special Capital Region of Jakarta, Indonesia- Department: - Function: Sales & Commercial- Employee Type: Permanent Full Time- Seniority Level: AssociateDescription: **Job Purpose**: A Sales Customer Service Officer typically handles customer inquiries, provides product or service information, processes orders, and resolves any...

**Divisi** Customer Service Officer **Tipe Pekerjaan** Full Time **Lokasi** Jakarta **What You Do** **Requirements**: Posisi ini sesuai bagi mereka yang suka berinteraksi dengan orang lain, dapat bekerja dengan cepat, serta terbiasa dengan rutinitas chat. **What Will You Get** - Gaji Pokok sebesar Rp 4.000.000, - Bonus Akhir Tahun yang besarannya...

CS/CX Jakarta Job Description: - Provide customers about product and service information - Able to quickly locate user problems and provide solution - Identify and escalate priority issues and solve the problems - Documenting all information according to Standard Operating Procedures - Conduct customer surveys to ascertain level of customer experience -...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

**Summary** The Customer Service Officer ensures that all aspects related to Customers Satisfaction including PO, Deliveries, and Claims are handled properly, correctly and smoothly. **Responsibilities** 1. Maintain Good Quality Service to Customers: - Regular communication with all customers (visit, by phone, sms, social media etc.) - Handle and process...

**Divisi** Customer Service Officer **Tipe Pekerjaan** Full Time **Lokasi** Jakarta **What You Do**: Pada posisi ini, Anda bertanggung jawab untuk berinteraksi dengan pelanggan melalui platform chat dengan cara menggali kebutuhan dari pelanggan agar dapat diberikan solusi atau langkah penyelesaian yang sesuai dengan...

**Qualifications** - Max. 30 years old - Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point - At least 1 year of working experience in the related field is required for this position - Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English,...

Kualifikasi: - Usia maksimal 28 tahun - Pendidikan mínimal SMA/K sederajat - Memiliki pengalaman mínimal 1 tahun sebagai Customer Service di perusahaan retail - Mahir menggunakan Ms. Office - Penempatan Mitra10 Fatmawati - Jakarta Selatan Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

Customer Service - Wanita - Fresh graduate diutamakan - Usia maksimal 28 tahun - Pendidikan mínimal SMA / Sederajat - Mampu mengoperasikan Microsoft Office - Mampu mengerjakan beberapa tugas secara bersamaan - Komunikatif dan mampu menjaga relasi baik dengan customer - Disiplin, jujur, dan bertanggung jawab - Bersedia mengikuti pelatihan selama 2 bulan -...

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero - enabling our customers to move towards zero...

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...

**Objectives of the Position**: - Manage OTC interfaces with customer efficiently and effectively - Contribute to better performance of Customer Order Management (OTC process) **Main Areas of Responsibilities and Key Activities**: - Perform Customer Order Management process & monitoring, ensure all order processed correctly and meet customer satisfaction,...

PT. Forecastle Indonesia, was founded in 2009 in Jakarta-Indonesia, with interest and activities encompassing as Shipping Agency, Project Management, Port Agency and Freight Management.We offer our clients a seamless portfolio of support services from the initial planning and budgetary phase to the final delivery. Forecastle also values it’s employee and...

**JOB RESPONSIBILITIES**: - Maintaining good relation with customer - Handling customer complaint - Providing information & assisting customer - Conducting the activity customer relation programs **JOB REQUIREMENTS**: - Maximum age is **23 Years Old**: - Minimum Education SMA/SMK from any major - Preferable having experience in Shopping Center, Retail...

1. Menjadi Resepsionis untuk Menerima Tamu 2. Menjalin Hubungan yang Baik dengan Pelanggan (Customer Relation Officer) 3. Sebagai Komunikator 4. Melayani Pelanggan Melalui Telepon Maupun Bertatap Muka Langsung 5. Mengorganisir Administrasi 6. Menjalankan KPI sesuai ketentuan yaitu (70% Selling, 30% Service) 7. Wajib direct apabila tidak memenuhi target...