Customer Service Officer

3 months ago


Jakarta, Indonesia PT Satu Dental Indonesia Full time

**Kualifikasi**:

- Pendidikan mínimal SMU, D3 Semua jurusan
- Min 2 tahun pengalaman sebagai Customer service dan terbiasa menghandle mulichat >50 chat per hari
- Lancar mengoperasikan Microsoft Office terutama Excel
- Service oriented, disiplin dan memiliki kemampuan komunikasi yang baik
- Detail oriented, teliti, jujur dan bertanggung jawab

**Deskripsi Pekerjaan**:

- **Pengecekan Jadwal**: Memverifikasi jadwal pasien yang telah terkonfirmasi dan lakukan pembaruan jika diperlukan
- **Dukungan untuk CS**: Mmberikan bantuan administratif untuk customer service, termasuk pembaruan promosi dan informasi yang diperlukan
- **Pengelolaan Sistem**: Memperbarui status pasien di sistem CMS, termasuk mengubah status menjadi "canceled jika pasien tidak hadir

Jenis Pekerjaan: Penuh Waktu



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