Customer Service Officer
1 month ago
**Kualifikasi**:
- Pendidikan mínimal SMU, D3 Semua jurusan
- Min 2 tahun pengalaman sebagai Customer service dan terbiasa menghandle mulichat >50 chat per hari
- Lancar mengoperasikan Microsoft Office terutama Excel
- Service oriented, disiplin dan memiliki kemampuan komunikasi yang baik
- Detail oriented, teliti, jujur dan bertanggung jawab
**Deskripsi Pekerjaan**:
- **Pengecekan Jadwal**: Memverifikasi jadwal pasien yang telah terkonfirmasi dan lakukan pembaruan jika diperlukan
- **Dukungan untuk CS**: Mmberikan bantuan administratif untuk customer service, termasuk pembaruan promosi dan informasi yang diperlukan
- **Pengelolaan Sistem**: Memperbarui status pasien di sistem CMS, termasuk mengubah status menjadi "canceled jika pasien tidak hadir
Jenis Pekerjaan: Penuh Waktu
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