Office Manager

2 weeks ago


Jakarta, Indonesia A for Effort Full time

**Company**: A for Effort Tutoring Center

**Job Type**: Full-Time

**Working Hours**:
Weekdays 12:00pm -20:30pm

Saturday 8:30am - 17:00pm

*Overview:*

**Key Responsibilities**:

- Administrative Tasks**:

- Manage scheduling and coordinate lessons between tutors and students.
- Maintain office supplies, manage mail, and ensure a well-organized and efficient office environment.
- Handle data entry, filing, and documentation management.
- Prepare reports, maintain records, and assist in managing billing and invoicing processes.
**- Client & Student Coordination**:

- Greet and welcome clients and students as they arrive at the center.
- Direct clients and students to the appropriate tutors or classrooms.
- Coordinate student intake, attendance, and progress tracking.
- Assist with student registrations, ensuring all necessary documentation is complete.
**- Customer Service**:

- Address client concerns and provide accurate information regarding our tutoring programs and services.
- Follow up on client and student feedback to ensure satisfaction.
- Assist in resolving scheduling conflicts or other issues that may arise.

**Qualifications**:

- Fluent in spoken and written English.
- Previous experience in office management, customer service, or administrative roles.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software.
- A positive attitude and a strong commitment to providing excellent customer service.

**Preferred**:

- Experience in an educational setting is a plus.

**Experience**:

- Office Management: 3 years (required)

**Language**:

- English (required)


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