Product Technical Support
1 day ago
**Responsibilities**:
Daily monitoring for system process flow and making sure everything works.
Search any issue that can interferes with the system process flow
Work closely with the engineering and product team for troubleshooting and solving the issue.
Help carry out simple analysis or reporting for product needs.
Create dashboards for monitoring and alerts.
Solid technical background in MySQL query
Extremely strong communication skills and strong attention to details
Strong analytical, problem solving and troubleshooting skills
Ability to work well in a team, passion and self-motivation
Ability to read the code or error code is a plus points
**Familiarize with monitoring tools (e.g**: scalyr, grafana) and rest client tool (e.g: postman, insomnia) is a plus points
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Technical Support
2 weeks ago
Jakarta, Indonesia B3 Networks Pte Ltd Full time**The following is a Job Description for this position**: - Ensure products/services function as expected and resolve customer issues. - Provide product education, activation, and support. - Coordinate with internal teams (Engineer/Product Team). - Use ticketing systems (JIRA) actively. - Maintain customer satisfaction. **The following are the requirements...
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Technical Support Engineer
4 days ago
Jakarta, Indonesia ABB Full time**Technical Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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IT Production Support
4 days ago
Jakarta, Indonesia mClinica Full time**Overview** We are looking for an IT Production Support who will be responsible for supporting the Tech Team by receiving customer support requests from end-users and analyzing these by responding to the end-user with a solution or escalating it to the appropriate Tech Team. **Your Role** - Support and resolve technical production challenges on a daily...
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Technical Support Staff
3 weeks ago
Jakarta, Indonesia Impack Pratama Industri Full time**WORK AT IMPACK**: Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage. We’ve nurtured an environment where each team member has an equal opportunity to access knowledge development and to have the chance to elevate their skills and work attitudes. - At Impack,...
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Software Technical Support
3 days ago
Jakarta, Indonesia Code.id Full timeTroubleshoot and resolve technical problems to satisfy customer business needs Work with QA and support teams to address issues that arise during development and testing Go-Live migration support, Post Go-Live and Production Support. Must possess at least a Diploma (D3) of Information Technology/Computer Science/Electrical Engineering/Mathematics Min....
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Technical Support Engineer
1 hour ago
Jakarta, Indonesia Tech Titan Sdn Bhd Full time**Responsibilities**: - Flexible to accommodate urgent customer needs over weekends and public holidays - Perform tasks such as issues, deploying products, collecting artefacts for debugging - Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing...
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Technical Support Engineer
3 weeks ago
Jakarta, Indonesia 8x8, Inc. Full timeWe are looking for a Technical Support Engineer to take part in the daily operations of our communications platform. You will be part of the Customer Support & Operations team, responsible for the technical support and monitoring of our real-time, cloud-based infrastructure. You will become part of our 24/7 shift schedule to ensure around the clock,...
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Technical Support
1 hour ago
Jakarta, Indonesia PT Indovisual Group Full time**Kualifikasi**: - Pendidikan mínimal S1 bidang IT - Berpengalaman sebagai technical support mínimal 1 tahun - Mampu mengoperasikan komputer - Memiliki skill networking dan programing - Memiliki sertifikat keahlian di bidang IT lebih disukai **Tugas dan tanggung jawab**: - Memberikan layanan technical support setiap project yang akan berlangsung, sedang...
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IT Technical Support
1 day ago
Jakarta, Indonesia Transcosmos Indonesia PT Full timeServe as primary contact for Client worldwide enterprise customers and partners requiring technical assistance. - Resolve technical problem and answer queries by chat, telephone and web portal. - Diagnose, identify, isolate and analyze problems utilizing technical knowledge, historical incident records and knowledge base. - Record, maintain and update...
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IT Technical Support
3 days ago
Jakarta, Indonesia PT. Prima Fajar Cahaya Surya Full timeRequirements: - Bachelor degree in computer science or information technology. - Prior experience in tech support, desktop support, or a similar role. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Minimum 2 years experiences in the same field ( IT Technical Support ). IT...
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Technical Support
1 hour ago
Jakarta, Indonesia SunRecruit Full timeTECHNICAL SUPPORT - BUILDING MATERIALS (JAKARTA) **ABOUT OUR CLIENT** **JOB SUMMARY** - Position: Technical Support - Division: Support - Location: Jakarta - Industry: Building Material **RESPONSIBILITIES**: - Helping Sales for product trials to customers, especially industrial customers - Assisting sales in handling complaints on company’s products in...
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Technical Sales Support Manager
4 days ago
Jakarta, Indonesia ABB Full time**TECHNICAL SALES SUPPORT MANAGER**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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IT Technical Support Consultant
4 days ago
Jakarta, Indonesia Turner & Townsend Full time**Company Description**: - At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110...
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Technical Support Specialist
4 weeks ago
Jakarta, Indonesia Inchcape Full timeResponsible for Technical Support for nationwide dealers together with the manager - Responsible for Technical training requisition - Responsible to manage the needs of any documents and support on our technical side
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Technical Support Representative
1 hour ago
Jakarta, Indonesia The Swim Starter Full time**Responsibility**: - Serve as a technical support expert for our external-facing teams. - Manage day-to-day technical communication with our technology partners, including resolving issues and supporting technical requests from sales, customer support, and API customers. - Act as the primary contact for all incidents related to Entertainment/Media/Musci Ad...
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Product Support Manager
4 days ago
Jakarta, Indonesia Caterpillar Full time**Career Area:**:Marketing / Sales / Product Support **Job Description:**:**Your Work Shapes the World** Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact...
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IT Technical Support
4 days ago
Jakarta, Indonesia Techtiera Services Indonesia Full time**Requirements**: - Experience in IT Technical Support Banking - Min 2 Years Experience - Working System: WFO - Shifting Time - Can work from client's office (office located in Jakarta) **Field support services**: - Windows services; Monday to Friday, 08.00 - 17.00 WIB - To provide maintenance and operation services of the hardware support. - Software...
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Technical Support Engineer
5 days ago
Jakarta, Indonesia PT Control Systems Arena Para Nusa Full timeEngineer to perform Sales support, Maintenance, and Services. - Conduct Service of Field Measurement Product such Pressure, Level, Temperature and Flow Transmitter, Testing (IFAT and FAT) and Functionally test, Configure and Calibration, Installation, and Commissioning. - Conducts Service of Final Element Product such Body Valve, Actuators, Pressure Safety...
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Technical Support Specialist
1 day ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
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IT Technical Support
5 days ago
Jakarta, Indonesia PT Control Systems Arena Para Nusa Full timeJob Description: - Prepare IT service facilities for all of employees - Diagnose and troubleshoot technical issues, including account setup and configuration. Responding in a timely manner to service issues and requests.Provide prompt and accurate feedback to users. - Identify the root cause of the problem and take preventive action. - Periodic maintenance...