Product Technical Support

24 hours ago


Jakarta, Indonesia FinAccel Full time

**Responsibilities**:
Daily monitoring for system process flow and making sure everything works.

Search any issue that can interferes with the system process flow

Work closely with the engineering and product team for troubleshooting and solving the issue.

Help carry out simple analysis or reporting for product needs.

Create dashboards for monitoring and alerts.
Solid technical background in MySQL query

Extremely strong communication skills and strong attention to details

Strong analytical, problem solving and troubleshooting skills

Ability to work well in a team, passion and self-motivation

Ability to read the code or error code is a plus points

**Familiarize with monitoring tools (e.g**: scalyr, grafana) and rest client tool (e.g: postman, insomnia) is a plus points


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