Customer Operations

Validate Customer Profile - Receive customer order and forward to International Freight Forwarding Operator (IFFO) for simple shipments - Secure correct implementation of new traffics - Receive and Monitoring International Freight Forwarding Operator (IFFO) record customer order in the TMS (Transport Management System); validate alignment of the customer...

**Responsibilities** - Verify leads submitted from media sales and website. - Execute campaigns, promotions, and activations through outbound calls to the customer database. - Ensuring good service delivery through customer insights. - Call customers who use our service to gauge the quality of their experience with us and partners. - Respond to customer...

**Customer Operation Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

**INIXINDO**: - Jakarta Selatan_ **Job Title** : Customer Operation **Job Type** : Full Time **Requirements**: 1. **Wanita**, maksimal usia **28 tahun** 2. Pendidikan **S1 Fresh Graduated** dengan **Min IPK 3.5** 3. Mampu mengoperasikan **komputer** (Microsoft Office atau aplikasi pelaporan lainnya) 4. Dapat bekerjasama dengan tim, jujur, disiplin,...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Customer Operation Manager**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

As a Customer Service Operations Supervisor, will be responsible for managing our customer service operations team sub-ordinate. The individual will have contact with customers, carriers/partners and potential customers on a daily basis. must ensure the team/subordinate is proactive in providing quality customer service and collaborating operational and have...

Brief Requirements: - Min. Bachelor Degree any major - Has experiences in Operations & Services - Good & Strong Leadership, Good Communication, Manpower Plan, Develop Team, Agile and Mobile Person - Good knowledge in Data Driven & Digital System (Software, Google Sheet, Google Drive,etc) - Wiling to travel Job Description: - Manage Operation Department,...

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**O**bjecti**v**es of t**h**e**P**osi**t**ion**: - Manage import export operations and customs and foreign trade operations team for Indonesia - Manage performance and development of import export and customs foreign trade team members or subordinates - Lead management of logistics service providers (LSP) and lead logistics provider (LLP) in Indonesia per...

**Ericsson Country Unit**:Indonesia **Location**:Jakarta **Travel Required**:Up to 25% **Open to external referrals**:Yes **Be part of the team**: As the tech firm that built the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and...

The Customer Call Operations Supervisor is responsible for overseeing all aspects of customer call interactions, managing both inbound and outbound calls, and ensuring the effective use of the Genesys platform for optimal customer service. This role focuses on providing high-quality support, achieving operational efficiency, and enhancing customer...

**Key Responsibilities**: - **Team Management & Leadership**: - **Customer Service Mindset & Process Improvement**: Develop and foster a strong customer service mindset across the team, where inefficiencies and instances of poor service are seen as opportunities for improvement. MBA graduates who are passionate about operational excellence will find this...

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

**Key Responsibilities**: - Leading our Omnichannel Customer Services Team - Leading the team to ensure engagement on our websites in Basket onwards are perfect - Controlling and being pro-active a level of excellence above that currently accepted by customers within Indonesia - Directing the Customer Operations team to show sales via our own channels and...

Validate Customer Profile - Receive customer order and forward to International Freight Forwarding Operator (IFFO) for simple shipments - Secure correct implementation of new traffics - Receive and Monitoring International Freight Forwarding Operator (IFFO) record customer order in the TMS (Transport Management System); validate alignment of the customer...

200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise...

Brief Requirements: - Min. Bachelor Degree any major - Has experiences in Operations, Inventory and Customer Support Services In Hospitality and Healthcare Industries - Able to handle complains, customer survey, problem solving, visit customers - Able to handle inventory management (stock, distribution, analysis data, etc) - Able to use computer (Ms....

We are currently partnered with B2Spin who are looking for an experienced Head of Customer Support & Player Operations to join their team! **Are you a passionate leader **passionate with delivering exceptional player experiences?** B2Spin, a rapidly expanding gaming company, is seeking a dynamic Head of Customer Support and Player Operations to lead our...

**PRINCIPAL DUTIES AND RESPONSIBILITIES** - The SEA CS and Operations Lead is responsible for leading the pioneer team and growing the team accordingly. - They will be involved in creating service information, and processes in resolving product and service problems of the different clients and brands that Etaily supports. The job scope includes but is not...