Customer Operations Manager

**Customer Operation Manager**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

Brief Requirements: - Min. Bachelor Degree any major - Has experiences in Operations & Services - Good & Strong Leadership, Good Communication, Manpower Plan, Develop Team, Agile and Mobile Person - Good knowledge in Data Driven & Digital System (Software, Google Sheet, Google Drive,etc) - Wiling to travel Job Description: - Manage Operation Department,...

**O**bjecti**v**es of t**h**e**P**osi**t**ion**: - Manage import export operations and customs and foreign trade operations team for Indonesia - Manage performance and development of import export and customs foreign trade team members or subordinates - Lead management of logistics service providers (LSP) and lead logistics provider (LLP) in Indonesia per...

The Customer Call Operations Supervisor is responsible for overseeing all aspects of customer call interactions, managing both inbound and outbound calls, and ensuring the effective use of the Genesys platform for optimal customer service. This role focuses on providing high-quality support, achieving operational efficiency, and enhancing customer...

**Key Responsibilities**: - Leading our Omnichannel Customer Services Team - Leading the team to ensure engagement on our websites in Basket onwards are perfect - Controlling and being pro-active a level of excellence above that currently accepted by customers within Indonesia - Directing the Customer Operations team to show sales via our own channels and...

**Key Responsibilities**: - **Team Management & Leadership**: - **Customer Service Mindset & Process Improvement**: Develop and foster a strong customer service mindset across the team, where inefficiencies and instances of poor service are seen as opportunities for improvement. MBA graduates who are passionate about operational excellence will find this...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Customer Operation Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

**Job Description Summary**: Coach, drive and manage Lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM General manager of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of...

As a Customer Service Operations Supervisor, will be responsible for managing our customer service operations team sub-ordinate. The individual will have contact with customers, carriers/partners and potential customers on a daily basis. must ensure the team/subordinate is proactive in providing quality customer service and collaborating operational and have...

**Key Responsibilities**: - Assist D2C Customer Supply Chain Manager to develop, execute and deliver customer experience journey across all brands all channels - Oversees the order tracking process and ensures orders are processes in accordance with the company's customer service standards - Monitor daily output of eCommerce/omnichannel fulfillment...

**Responsibilities** - Verify leads submitted from media sales and website. - Execute campaigns, promotions, and activations through outbound calls to the customer database. - Ensuring good service delivery through customer insights. - Call customers who use our service to gauge the quality of their experience with us and partners. - Respond to customer...

Ramp/ Air Operations (P&P and Audits), Ramp & Gateway Operations, Air Feeder Linehaul, Air Network Support, Linehaul (Cross-Border, In-Country), Hub Operations, Operations Support, Air Operations, Hub & Gateway Operations, Ramp Operations, Cross Border Linehaul, On Road, Handling, Property & Facilities, Dispatch, Service Assurance, Network Control, Transport...

Job description: - **Manage day-to-day operations** of tour and travel services, including tour packages, bookings, and itineraries. - **Coordinate with suppliers** (hotels, transport companies, local guides) to ensure smooth operations. - **Supervise and train staff**, including travel agents and tour guides, to maintain service quality. - **Handle...

**Location**:Jakarta, ID, ID**Job Function**:Supply Chain Management**Requisition Number**:145934**Description**: **Job Summary** As the local operations manager, you are responsible for overseeing the day-to-day operations of a business to ensure that it runs efficiently and effectively. This includes Planning and implementing operational strategies,...

About the company Beautyhaul is one of the fastest-growing beauty companies in Indonesia that aspires to be the largest vertically integrated beauty ecosystem from supply to retail. Due to its exponential growth, the company has attracted investment from a reputable investor, Sequoia Capital. Our first brand ''Somethinc'' was founded in 2019, and is...

**Company Overview** **Our Vision**:To improve the lives of everyone by having a Sterra product in every home. **Our Mission**:To create high-quality, functional, sleek, and mínimalistic home products at revolutionary prices, and become every home’s partner. **Role Purpose** - Lead day-to-day execution of warehouse, fulfillment, installations, and...

**Company Description** A for Effort is a Math and Science tutoring center in Jakarta, Indonesia, specializing in personalized tutoring sessions for international curriculums. A **Branch Operations Manager** oversees the day-to-day operations of a branch, ensuring efficient processes, customer satisfaction, and profitability. The role involves overseeing...

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...