Customer Call Operation Manager

**Responsibilities** - Verify leads submitted from media sales and website. - Execute campaigns, promotions, and activations through outbound calls to the customer database. - Ensuring good service delivery through customer insights. - Call customers who use our service to gauge the quality of their experience with us and partners. - Respond to customer...

**Key Responsibilities**: - Leading our Omnichannel Customer Services Team - Leading the team to ensure engagement on our websites in Basket onwards are perfect - Controlling and being pro-active a level of excellence above that currently accepted by customers within Indonesia - Directing the Customer Operations team to show sales via our own channels and...

**Bocah Indonesia, **a one stop fertility center is currently searching for **Call Center Manager** to drive measurable results that benefit our business **Responsibilities**: - Leading Telemarketing Officers. - Driving, Coaching and Developing team Telemarketing to maintain good performance. - Maintain good communication with other department - Experience...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Our client, a leading contact center service company, is seeking a highly motivated Call Center Representative who is fluent in Korean to join their dynamic team in Bali. This role is ideal for Indonesian nationals who are graduates in Korean Literature or have proficiency in the Korean language. We welcome fresh graduates as well as individuals with up to 5...

Pendidikan min. D3 - Memiliki min 1tahun pengalaman customer service/ call agent (tidak deskcollection) - Usia maksimal 30 tahun - non muslim (diutamakan nasrani) - Bersedia shifting - Menerima panggilan dari customer melalui inbound call dan menjawab pertanyaan konsumen dan memberikan konsultasi terkait produk modena - Mengonfirmasi ke teknisi terkait...

**O**bjecti**v**es of t**h**e**P**osi**t**ion**: - Manage import export operations and customs and foreign trade operations team for Indonesia - Manage performance and development of import export and customs foreign trade team members or subordinates - Lead management of logistics service providers (LSP) and lead logistics provider (LLP) in Indonesia per...

3D4Kids Pte. Ltd., a global edutech company, is seeking a Customer Relationship Manager to join our Global Market Growth team! In the role of Customer Relationship Manager, you are responsible to seek new relationship with potential operators or stake holders in kindergarten or primary school education. We provide a total digitalization solution for...

**Title**: Calling Analyst **Location**: Jakarta, Indonesia (Work From Home) **Required Experience**: 2 Years - 5 Years **Remuneration**: USD 500 - USD 600 Per Month **Hiring Requirement** Briefly, established in 1991, UCS (Unified Credit Solutions) is a leading B2B credit management group specialising in Business Information Services, Debt Collection...

Persyaratan Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Tanggung...

Noatum, part of AD Ports Group, is a leading multinational group specialising in transport, comprehensive logistics and port operations services. Its work is divided into three main business areas: Noatum Maritime, focusing on providing maritime services; Noatum Logistics, a comprehensive logistics operator; and Noatum Terminals, our port operations...

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

Kualifikasi: - Pendidikan mínimal SMU/SMK/sederajat. - Memiliki semangat tinggi dalam bekerja dan bertanggung jawab. - Mampu bekerjasama dalam team. - Dapat bekerja di ruang kerja "open space". - Sanggup & mau kerja melebihi batas waktu standard (lembur) bila dibutuhkan. - Mudah menerima arahan dari atasan. - Mampu melakukan pekerjaan dengan...

Kualifikasi: - Pendidikan mínimal SMU/sederajat. - Memiliki semangat tinggi dalam bekerja dan bertanggung jawab. - Mampu bekerjasama dalam team. - Dapat bekerja di ruang kerja "open space". - Sanggup & mau kerja melebihi batas waktu standard (lembur) bila dibutuhkan. - Mudah menerima arahan dari atasan. - Mampu melakukan pekerjaan dengan multi-tasking. -...

**About the Company**: A Senior Operations Manager opportunity is open at a sustained company in healthcare industry to optimizing their end to end business operations **Responsibilities**: - Overseeing branch activities including sales assistants, cashiers, shelf stockers, and other pharmacy employees. - Ordering pharmacy supplies and controlling the...

**Key Responsibilities**: - **Team Management & Leadership**: - **Customer Service Mindset & Process Improvement**: Develop and foster a strong customer service mindset across the team, where inefficiencies and instances of poor service are seen as opportunities for improvement. MBA graduates who are passionate about operational excellence will find this...

**Kualifikasi**: - SMA/SMK/Fresh Graduate - Mampu berkomunikasi dengan baik, talkactive - Memiliki pengalaman sbg call center/customer service - Bersedia bekerja shifting - Penempatan di Jakarta **Job Desc**: - Melakukan verifikasi data melalui telepon atau video call **Job Types**: Full-time, Contract **Education**: - SMA/SMU/SMK (preferred)

Handle Customer question/complain melalui Omni channel (Chat) maupun Inbound call (voice) Escalated the ticket to Team Lead Typing speed 50 words/min Have proficiency ithe ability to communicate effectively and good listening skill Have the ability of computer operating properly Willing to work as soon as possible Pendidikan Minimum D3 Memiliki...

the ,payouts,the advisecustomersabilitycustomers'Who You Are You possess excellent communication skills. Strong mindset and ownership over operational emerging and potential issues. Strong leadership, and able to translate urgency and required steps for the team to execute. Possess not only reactive but also proactive mindsets in terms of leading the whole...

**Kualifikasi**: - SMA/SMK/Fresh Graduate - Mampu berkomunikasi dengan baik, talkactive - Memiliki pengalaman sbg call center/customer service - Bersedia bekerja shifting - Penempatan di Jakarta **Job Desc**: - Melakukan verifikasi data melalui telepon atau video call **Job Type**: Contract **Education**: - SMA/SMU/SMK (preferred) **Experience**: -...