Lead Sales Engineer

4 days ago

Jakarta, Jakarta, Indonesia Equinix, Inc. Full time

Who are we?

Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Lead Sales Engineer

Job Summary

Senior field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts.

Responsibilities

Technical Consulting and Sales Support

  • Identifies customer's business needs, challenges, and technical requirements and maps to Equinix solutions.

  • Primary customer technical point of contact for Equinix's Data Center Services covering colocation space and power.

  • Utilizes understanding of Equinix products and services to deliver pitch on Equinix end-to-end solutions covering data center, interconnection, and digital services.

  • Analyzes situations and data on problems of moderate scope independently.

  • Provides full support for customer meetings.

  • Lead data center tours explaining the facility's electrical and mechanical infrastructure capability and position Equinix Data Center.

Solution Design and Deliverables

  • Provides technical solution design expertise on colocation and customer cages to all assigned Sales account executives.

  • Exercises judgment to solve customer issues that are outside of standard procedures appropriately.

  • Supports moderately complex RFI/P/Q preparation as requested by Sales Representatives.

  • Develops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peers.

Customer Service

  • Communicates with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing.

  • Supports pre-sales efforts for all company products and services.

  • Provides good technical support in sales presentations, customer meetings, and trade shows.

  • Able to problem-solve a variety of issues and execute solutions.

Business and Market Expertise

  • Demonstrates a full understanding of Equinix data center, Network, and Cloud products and services.

  • Possesses industry knowledge and familiarity with the competitive landscape.

Collaboration / Communication

  • Assists sales teams in efforts to earn new business and maintain existing customer relationships.

  • Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales.

  • Active participant in cultivating a positive culture on the team.

  • Demonstrates good presentation skills.

Team Leadership

  • Provides feedback on various business opportunities and issues.

Qualifications

  • Typically requires a Bachelor's degree.

Preferred qualifications

  • 5+ years of experience in a pre-sales or an engineering role in a Data Center colocation profile.

  • CDCP or an equivalent certification.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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