Branch Manager

4 days ago


Semarang, Central Java, Indonesia Ruangguru Full time
Job Responsibilities
  • Direct all sales and marketing initiatives in branch.
  • Assess local market conditions, identify current and prospective sales opportunities.
  • Assess the competitor's pricing and sales initiatives.
  • Fulfill goals and metrics (NPS, improve grades).
  • Collaborate with Sales Team in driving sales.
  • Direct and oversee all facilities and operational aspects, including product distribution (module, merchandise, apps access).
  • Oversee customer experience (end-to-end customer journey).
  • Coordinate and manage branch staff (admin, teachers, security, office boy).
  • Collaborate with Product Team for application-related matters.
  • Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating).
Minimum Requirements
  • Bachelor's Degree from any major in any reputable university.
  • 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (preferred from educational and/or start-up company).
  • Good communication skills in Bahasa Indonesia and English.
  • Detail and customer service oriented.
  • Good knowledge in people management.
  • Basic knowledge or experience in K-12 Education (SD, SMP, SMA Grade).
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