Current jobs related to Customer Solutions Manager, CSM - Jakarta, Jakarta - Amazon
-
Customer solutions engineering
4 weeks ago
Jakarta, Jakarta, Indonesia KONE Full timeWhy this role? We currently have an exciting opportunity for Customer Solutions Engineer (CSE) team. You will work within a customer orientated and highly motivated team which focuses on providing solutions to a diverse client base for the New Building Solutions.Responsibilities: CSE provide technical expertise to the sales team, understands customer need...
-
Solution Advisor Associate
2 months ago
Jakarta, Jakarta, Indonesia SAP Full timeRequisition ID: 401175Work Area: PresalesExpected Travel: 0 - 100%Career Status: GraduateEmployment Type: Regular Full TimeCareer Level: 3Hiring Manager: Jessica Zhang Recruiter Name: Jerome PhwaAdditional Locations: The SAP Academy for Customer Success is a talent development program specifically for candidates early in their careers. Who you'll becomeA...
-
Customer Services
2 weeks ago
Jakarta, Jakarta, Indonesia SAP Full timeWe're seeking a Technical Quality Manager to join our Customer Services & Delivery team, where you'll play a critical role in driving customer success and the success of our organization.As a Technical Quality Manager, you will be responsible for delivering contracted services and building long-lasting engagements with our largest SAP customers. You will...
-
Solution Sales Expert
3 months ago
Jakarta, Jakarta, Indonesia SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
AI Solutions Consultant
3 days ago
Jakarta, Jakarta, Indonesia Glints Full timeAbout Glints:We're a cutting-edge AI-driven platform providing deep insights and data solutions to empower businesses.Our Mission:Deliver unparalleled analytics and intelligence to help clients make data-driven decisions.Role Overview:We're seeking a dynamic Technical Sales Specialist to join our team in Jakarta. As a crucial support member, you'll provide...
-
Customer Services
4 weeks ago
Jakarta, Jakarta, Indonesia SAP Full timeTechnical Quality Manager Role Summary: We are seeking a Technical Quality Manager to lead the delivery of contracted services and build long-lasting engagements with large enterprise clients. We help the world run better by enabling our customers to bring out their best. Our company culture is focused on collaboration and a shared passion to help the world...
-
IT Business Solutions Analyst
3 weeks ago
Jakarta, Jakarta, Indonesia JT International S.A. Full timeJob Summary: D&IT Solutions Analyst responsible for maintaining and supporting a portfolio of applications, collaborating with business stakeholders to identify improvements and drive efficiency. We celebrate differences and everyone truly belongs at JTI, where 46,000 people from all over the world build their unique success story. 83% of employees feel...
-
IT Business Solutions Analyst
2 weeks ago
Jakarta, Jakarta, Indonesia JT International S.A. Full timeSummary of the job description: We are seeking a D&IT Solutions Analyst to maintain and support a portfolio of applications, collaborate with business stakeholders to identify improvements, and drive efficiency through standardized processes.We celebrate differences at JTI, where 46,000 people from around the world build their unique success story. 83% of...
-
Solutions architect
2 weeks ago
Jakarta, Jakarta, Indonesia NTT DATA Full timeThe Solutions Architect role at NTT DATA empowers you to create strategies, transformational designs, and architectural visions for complex solutions addressing clientsContributes to solution architectures in specific business, infrastructure, or functional areasIdentifies and evaluates alternative architectures and trade-offs in cost, performance, and...
-
Data Analytics Manager
1 month ago
Jakarta, Jakarta, Indonesia Link Compliance Full timeAbout Link ComplianceLink Compliance is an Independent Software Provider established in 2000. We offer comprehensive solutions for financial businesses, including customer finance and leasing solutions, mobile solutions, document solutions, IT training and development solutions, data warehouse and business intelligence solutions, and payment channel...
-
Operations Manager
1 month ago
Jakarta, Jakarta, Indonesia Cartrack Full timeOperations ManagerWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Key Responsibilities:Manage a team of technical and...
-
Freight Sales Manager
4 weeks ago
Jakarta, Jakarta, Indonesia Barsan Global Logistics Full timeAbout Barsan Global Logistics Barsan Global Logistics, established in 1982 as a customs consultancy office in Istanbul, has evolved into a global brand providing integrated logistics services. With over 100 logistics centers across 49 countries and an expanding presence in 14 more, Barsan offers comprehensive solutions to businesses worldwide. Our extensive...
-
Commercial Development Manager
4 days ago
Jakarta, Jakarta, Indonesia Cartrack Full timeWe are a leading global mobility SaaS tech company with a wide reach. As a Commercial Development Manager, you will be responsible for identifying and pursuing sales opportunities, and delivering presentations showcasing our products and solutions.Key Responsibilities:Develop and execute strategies to achieve sales targets, focusing on generating new...
-
Global Logistics Business Development Manager
4 weeks ago
Jakarta, Jakarta, Indonesia Barsan Global Logistics Full timeAbout UsBarsan Global Logistics is a leading global logistics company with over 39 years of experience in providing integrated logistics services. With a presence in 49 countries and a vast geography spanning from the United States to China, Europe to Asia, we offer a comprehensive range of logistics solutions to our clients.Our MissionOur fundamental...
-
Jakarta, Jakarta, Indonesia IlmuOne Data Full timeJob Title: Senior Manager/Manager Technical Analytics ConsultantAt IlmuOne Data, we are seeking a highly skilled and experienced Senior Manager/Manager Technical Analytics Consultant to join our team. This is a unique opportunity to lead and mentor a team of analytics professionals and drive business growth through data-driven insights.Key...
-
Jakarta, Jakarta, Indonesia IlmuOne Data Full timeJob Title: Senior Manager/Manager Technical Analytics ConsultantAt IlmuOne Data, we are seeking a highly skilled and experienced Senior Manager/Manager Technical Analytics Consultant to join our team. This is a unique opportunity to lead and mentor a team of analytics professionals and drive business growth through data-driven insights.Key...
-
Jakarta, Jakarta, Indonesia Deloitte SEA Full timeAre you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better...
-
Key Account Manager National Account Program
4 weeks ago
Jakarta, Jakarta, Indonesia Kuehne Nagel Full timeKey Account Manager sought to develop new business in Indonesia market by coordinating business development actions with respective business units, ensuring compliance with commercial policy and focusing on customer needs and sales growth. Your Role As a Key Account Manager, you will be responsible for managing and growing our National Account Program in...
-
Jakarta, Jakarta, Indonesia IlmuOne Data Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager/Manager Technical Analytics Consultant to join our team at IlmuOne Data. As a key member of our organization, you will be responsible for leading and mentoring a team of analytics professionals, driving business growth, and delivering exceptional results.Key...
-
Jakarta, Jakarta, Indonesia Barsan Global Logistics Full timeAbout the RoleWe are seeking an experienced Freight Forwarding and Logistics Solutions Specialist to join our team as a Global Logistics Business Development Manager.The ideal candidate will have a strong background in LCL product sales and business development, with a proven track record of creating and managing sales teams to achieve targets.As a key...
Customer Solutions Manager, CSM
3 months ago
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 product and services globally.
Millions of customers-including the fastest-growing companies, largest enterprises, and leading government agencies-are using AWS to accelerate innovation, become more agile, and lower costs.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilitiesAt Amazon Web Services we are leading the cloud revolution.
As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners).
You will be a trusted cloud advisor to your customer.You will leverage your consulting, complex program management and technology skills to understand your customer's strategic business objectives, translate them into an executable plan, and drive the implementation to success by working with the customer, AWS, and our partners.
You will understand your customers' biggest IT and Business challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles.
The Customer Solutions Manager role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units.
With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams.
You will coach customers on AWS services and support them in adopting the right solution at the right time.You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs.
Your actions will have to earn the trust of the customer by doing what's best for them in long term.
You will have to communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams, regardless of geographical or organizational boundaries.
You will be a natural problem solver with a cool head that can deal with ambiguity and work autonomously to drive results for your customers.
A day in the life- Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units
- Being single threaded owner for Migrations and Strategic Initiatives
- Maintain a broad and indepth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
- Accelerate customer adoption through education and enablement
- Collaborate with customers in identifying and prioritizing strategic initiatives, support Change Management to facilitate AWS Services adoption and establish new ways of working
- Help shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools
Diverse Experiences
Amazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 5+ years of experience leading largescale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- 4+ years of experience in a customerfacing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
- A history of problem solving and innovation developing technology programs and working across customer organizations
- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
- Experience in a direct or matrixed role leading technical and nontechnical transformation project teams with a proven ability to work across broad functional teams
- Direct experience implementing cloud services including migrations and modernization projects
- Knowledge of AWS Services and Solutions is an added bonus
- AWS Solution Architect (Professional Level) will be required within 3 months from start date
- Project management certification or training such as PMP, Scrum, or other Agile certification, or equivalent experience
- Experience working with Cloud, Security, AI/ML, Analytics, IoT
- Expertise in delivering large scale migration, modernization and rationalization engagements
