Current jobs related to IT Support Contact Center - Jakarta, Jakarta - PT Andalan Anak Bangsa ( KPSG )

• 

  contact center

  2 weeks ago

  ---

  Jakarta, Jakarta, Indonesia PT Asia Outsourcing Services Full time

  CONTACT CENTER (MULTI CHANNEL)Penempatan : JAKARTA RAYA Jobdesk:• Contact Center Agent untuk handel Inquery, Request, Complaint• Mengelola interaksi dengan pelanggan melalui berbagai saluran komunikasi seperti telepon, email, chat, video call dan media social (multi channel)Kualifikasi :• Memiliki pengalaman sebagai agent contact center perbankan...

• 

  Loan Operations Specialist

  5 days ago

  ---

  Jakarta, Jakarta, Indonesia Agent & Co (Contact Center Services) Full time

  Company DescriptionAgent & Co specializes in providing responsive and reliable contact center solutions, tailored to meet diverse business needs. With a customer-focused approach, the company helps streamline communication and improve customer engagement. Through their expertise, Agent & Co supports businesses in achieving operational efficiency and...

• 

  Quality Assurance Contact Center

  2 weeks ago

  ---

  Jakarta, Jakarta, Indonesia PT Mitracomm Ekasarana Full time

  We're Hiring - Quality Assurance Contact Center Placement : Jakarta (Banking Industries) Responsibilities :1. Monitoring & Scoring: Melakukan pemantauan panggilan dan interaksi agent guna memastikan kepatuhan terhadap standar kualitas serta penerapan skrip yang berlaku.2. Reporting & Analysis: Menyusun laporan performa kualitas agent contact center...

• 

  Loan Maker

  5 days ago

  ---

  Jakarta, Jakarta, Indonesia Agent & Co (Contact Center Services) Full time

  Company DescriptionAgent & Co specializes in providing responsive and reliable contact center services tailored to meet the unique needs of businesses. We strive to be the most dependable partner for organizations seeking professional customer service solutions. Visit our website at to discover the best solutions for your business needs.Role DescriptionThis...

• 

  Staff Contact Center Service and Sales Representative Premier

  1 week ago

  ---

  Jakarta, Jakarta, Indonesia HSBC Full time

  Some Careers Shine Brighter Than Others.If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.Customer Value Management is vital in maintaining HSBC's position as a provider of world-class wealth and personal banking solutions, directing business development with a focus on customers. The team...

• 

  Contact Center

  5 days ago

  ---

  Jakarta, Jakarta, Indonesia Transcosmos Full time

  Job Detail Lead, motivate, and supervise a team of contact center agents (customer service and telemarketing).Monitor daily operations, ensuring KPIs and service standards are met.Provide coaching, training, and feedback to team members to improve performance.Handle escalated customer issues and resolve them in a professional manner.Prepare and analyze...

• 

  Contact Center Agent

  7 days ago

  ---

  Jakarta, Jakarta, Indonesia Transcosmos Indonesia (Official) Full time

  PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.Responsibilities:Provide customer support primarily through call, email, chat or other channels.Handling customer inquiries and complain related...

• 

  Loan Operation

  5 days ago

  ---

  Jakarta, Jakarta, Indonesia Agent & Co (Contact Center Services) Full time

  Company DescriptionMencari agen untuk menangani pusat kontak Anda? Agent & Co (Layanan Contact Center) di Jakarta, Indonesia adalah mitra responsif dan andal untuk kebutuhan bisnis Anda. Untuk informasi lebih lanjut, kunjungi situs web kami di untuk menemukan solusi terbaik yang disesuaikan dengan bisnis Anda.Role DescriptionSebagai Loan Operation, kamu...

• 

  Contact Center Agent

  5 days ago

  ---

  Jakarta, Jakarta, Indonesia PT. Global Alih Daya Full time

  Tanggung Jawab UtamaMenangani panggilan masuk dari pelanggan secara profesional, efisien, dan ramah.Memberikan informasi yang akurat, menjawab pertanyaan, dan membantu menyelesaikan keluhan atau masalah pelanggan.Mencatat dan mendokumentasikan setiap interaksi pelanggan dan solusi yang diberikan ke dalam sistem.Kualifikasi:Minimal lulusan D3/S1Diutamakan...

• 

  Teleservice (Contact Center)

  5 days ago

  ---

  Jakarta, Jakarta, Indonesia Private Advertiser Full time

  Job Description:• Answer incoming calls and respond to customer inquiries.• Provide information regarding products and services via phone, email, and live chat.• Record customer interactions and transactions into the database.• Assist customers with clear, step-by-step solutions.Requirements:• Male candidates preferred, and able to join...