Contact Center Agent

6 days ago

Jakarta, Jakarta, Indonesia PT. Global Alih Daya Full time 2,000,000 - 3,000,000 per year

Tanggung Jawab Utama

  • Menangani panggilan masuk dari pelanggan secara profesional, efisien, dan ramah.

  • Memberikan informasi yang akurat, menjawab pertanyaan, dan membantu menyelesaikan keluhan atau masalah pelanggan.

  • Mencatat dan mendokumentasikan setiap interaksi pelanggan dan solusi yang diberikan ke dalam sistem.

Kualifikasi:

  • Minimal lulusan D3/S1

  • Diutamakan memiliki pengalaman minimal 1 tahun sebagai Call Center atau Customer Service. Fresh graduate dipersilakan melamar.

  • Memiliki keterampilan komunikasi lisan yang unggul (artikulasi jelas dan nada bicara yang ramah) dan kemampuan mendengar aktif.

Jenis Pekerjaan: Penuh Waktu

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