Customer Care Perbankan

The Core Objectives:- Develop and operate social media organizations end to end, including policy, processes (including tools and relevant technologies) to deliver and ensure driver experience as agreed- Monitor and analyze driver complaints, sentiment, and trending issues on social platforms.- Monitor the problems that drivers report on Facebook channels,...

Company DescriptionKlar Smile is an innovative Indonesian startup revolutionizing dental care and oral wellness. Backed by experienced orthodontists and advanced technology, the company is committed to delivering high-quality, affordable dental treatments with a customer-centered approach. Klar Smile's flagship products include Klar Aligners and a growing...

VKD Lifestyle Indonesia begins with a question: how many people around you wear glasses? More than 40% of people in Indonesia wear glasses, but have you ever heard of people talking about eyewear beyond its mere function? Unlike other fashion items, eyewear is often seen for its function only, without caring about why, how, and for whom they are made. In the...

DescriptionDECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 14 stores...

Just graduated? Love helping people? Fluent in English?This is your moment to shine. You'll be handling overseas customers by usinglive chats with our Yogyakarta teamWhat You'll Do:Chat with customers and solve their questions in e-commerce with care.Handle basic technical issues (we provide scripts).Escalate important matters when needed.Hit...

Job desk 1. Mengumpulkan Data Customer & konsultasi 2. Melayani komplain & Konsultasi 3. Melakukan Broadcast terkait informasi terbaru kepada Customer 4. Melakukan Broadcast promosi kepada Customer 5. Melayani & mengumpulkan data Customer Repeat Order (RO) 6. Input Id Code di System 7. Melakukan Survey terkait kebutuhan perusahaan Kualifikasi -...

**Perkenalan Singkat** Spilla Jewelry adalah brand perhiasan yang lahir di Yogyakarta pada tahun 2010. Kami berkonsentrasi pada produk wedding ring dengan material dasar Silver, Gold, Palladium dan Platinum. Kami sangat menjunjung tinggi nilai growth-mindset yang kami wajibkan ada pada setiap individu agar perusahaan bisa terus berkembang ditengah era...

Job desk - Menjawab konsultasi terkait produk - Menerima dan memberikan solusi terkait komplain produk - Merekap data customer - Berhubungan baik dengan pelanggan Kualifikasi - Perempuan - Dari jurusan kebidanan lebih disukai - Sabar dan cekatan dalam membalas pesan Jenis Pekerjaan: Penuh Waktu Gaji: Rp1.900.000 - Rp2.500.000 per bulan Pertanyaan...

GLOBAL CUSTOMER CARE TEAMAs a global customer care, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.ResponsibilityResponding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure...

**About the role** Customer Care Unit Operation Officer (known as second layer) **What You Will Do** - Compile or gathering information From outside which engage to CCU (Customer, Agent, and Business partner) - Handling Complaint and escalating to stakeholders - Reach out customer for detail complain or Deliver solutions to customer or agent directly -...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi, Hubungan Internasional - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan...

LOWONGAN KERJA: **QUALITY ASSURANCE PERBANKAN** **Jobdesk**: - Meng-evaluasi dan menilai kualitas layanan apakah sudah sesuai dengan standar yang ditetapkan ataukah tidak/belum, dalam menilai suatu interaksi antara Agent & Pelanggan perlu adanya suatu akurasi yang tinggi apakah interaksi tersebut berformat voice ( suara ) atau text ( digital ). - Membantu...

Pria & Wanita - Usia maks 28 th - Pendidikan min S1 IPK 3.00 - Memiliki pengalaman di bidang contact center mínimal 6 bulan - Bisa berbahasa inggris menjadi nilai plus - Berkepribadian baik, dan customer oriented - Mempunyai kemampuan komunikasi, persuasive, negosiasi, dan inisiatif Jenis Pekerjaan: Kontrak Gaji: Rp2.324.776 - Rp2.700.000 per bulan

CUSTOMER SERVICE Melaksanakan proses awal hari dengan menyediakan kelengkapan Banking Hall serta menjalankan sistem komputer hingga proses akhir hari dengan melakukan pemeriksaan terhadap laporan-laporan harian secara berkala untuk memastikan setiap proses telah dilakukan sesuai dengan prosedur yang berlaku demi menjaga kualitas kerja Customer...

Requirement: 1. Have a minimum D3 Education and experience as a customer service min 1 year; 2. Fluent in English, strong customer care skills, excellent communication and presentation skills. 3. Familiar with CRM systems and practices; 4. Willing to work shifting hour.