Customer Care

**Perkenalan Singkat** Spilla Jewelry adalah brand perhiasan yang lahir di Yogyakarta pada tahun 2010. Kami berkonsentrasi pada produk wedding ring dengan material dasar Silver, Gold, Palladium dan Platinum. Kami sangat menjunjung tinggi nilai growth-mindset yang kami wajibkan ada pada setiap individu agar perusahaan bisa terus berkembang ditengah era...

Global Customer CareAs a global customer care, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.RESPONSIBILITYResponding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP)Carry...

GLOBAL CUSTOMER CARE TEAMAs a global customer care, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.ResponsibilityResponding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure...

The Core Objectives:- Develop and operate social media organizations end to end, including policy, processes (including tools and relevant technologies) to deliver and ensure driver experience as agreed- Monitor and analyze driver complaints, sentiment, and trending issues on social platforms.- Monitor the problems that drivers report on Facebook channels,...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan atau contact center...

**Jobdesk**: ** 1. Menangani pertanyaan & keluhan Customer melalui saluran Omni Channel (chat) maupun Inbound Call (voice). 2. Menjalankan fungsi & tanggung jawabnya sebagai Customer Care Supporting **Kualifikasi**: 1. Pria/Wanita 2. Maks. 30 tahun 3. Pendidikan Min. D3 4. Wajib memiliki pengalaman sebagai Customer Care/Customer Service mínimal 1 tahun 5....

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good Command...

Have a minimum D3/ S1 - Experience as a customer support live chat min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively -...

**Tugas Tanggung Jawab**: - Menangani pertanyaan dan keluhan pelanggan melalui sosial media. - Memberikan informasi produk dan layanan perusahaan kepada pelanggan. - Memberikan jawaban yang baik sehingga meningkatkan minat beli terhadap produk. - Membangun hubungan baik dengan pelanggan dan meningkatkan kepuasan pelanggan. **Persyaratan**: - Usia 20-30...