Customer Care

**Perkenalan Singkat** Spilla Jewelry adalah brand perhiasan yang lahir di Yogyakarta pada tahun 2010. Kami berkonsentrasi pada produk wedding ring dengan material dasar Silver, Gold, Palladium dan Platinum. Kami sangat menjunjung tinggi nilai growth-mindset yang kami wajibkan ada pada setiap individu agar perusahaan bisa terus berkembang ditengah era...

Job desk - Menjawab konsultasi terkait produk - Menerima dan memberikan solusi terkait komplain produk - Merekap data customer - Berhubungan baik dengan pelanggan Kualifikasi - Perempuan - Dari jurusan kebidanan lebih disukai - Sabar dan cekatan dalam membalas pesan Jenis Pekerjaan: Penuh Waktu Gaji: Rp1.900.000 - Rp2.500.000 per bulan Pertanyaan...

GLOBAL CUSTOMER CARE TEAMAs a global customer care, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.ResponsibilityResponding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure...

**About the role** Customer Care Unit Operation Officer (known as second layer) **What You Will Do** - Compile or gathering information From outside which engage to CCU (Customer, Agent, and Business partner) - Handling Complaint and escalating to stakeholders - Reach out customer for detail complain or Deliver solutions to customer or agent directly -...

The Core Objectives:- Develop and operate social media organizations end to end, including policy, processes (including tools and relevant technologies) to deliver and ensure driver experience as agreed- Monitor and analyze driver complaints, sentiment, and trending issues on social platforms.- Monitor the problems that drivers report on Facebook channels,...

Kualifikasi Pekerjaan = - Laki-laki - Usia maksimal 29 tahun Pendidikan min D3/S1 jurusan Ilmu Komunikasi, Management, Sastra Inggris, Ilmu Komunikasi, Hubungan Internasional - Memiliki pengalaman di Customer Service Telco/ Digital sosmed/ call center mínimal 1 thn - Kemampuan bahasa inggris menjadi nilai tambah - Berpengalaman dibidang layanan pelanggan...

Pria & Wanita - Usia maks 28 th - Pendidikan min S1 IPK 3.00 - Memiliki pengalaman di bidang contact center mínimal 6 bulan - Bisa berbahasa inggris menjadi nilai plus - Berkepribadian baik, dan customer oriented - Mempunyai kemampuan komunikasi, persuasive, negosiasi, dan inisiatif Jenis Pekerjaan: Kontrak Gaji: Rp2.324.776 - Rp2.700.000 per bulan

Requirement: 1. Have a minimum D3 Education and experience as a customer service min 1 year; 2. Fluent in English, strong customer care skills, excellent communication and presentation skills. 3. Familiar with CRM systems and practices; 4. Willing to work shifting hour.

**Jobdesk**: ** 1. Menangani pertanyaan & keluhan Customer melalui saluran Omni Channel (chat) maupun Inbound Call (voice). 2. Menjalankan fungsi & tanggung jawabnya sebagai Customer Care Supporting **Kualifikasi**: 1. Pria/Wanita 2. Maks. 30 tahun 3. Pendidikan Min. D3 4. Wajib memiliki pengalaman sebagai Customer Care/Customer Service mínimal 1 tahun 5....

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good Command...