Desk Collection

1 week ago

Jakarta, Jakarta, Indonesia PT Longcorp Global Dinamic Full time

Job Responsibilities0.Work experience with Adakami, Easycash, kredivo, ShopeePinjam, 360kredi/krediONE , KoinWorks, RupiahCepat will be preferred.1.Customer Communication & Follow-up:Contact delinquent Indonesian clients via phone/ SMS to remind repayment, inform of overdue consequences.Identify reasons for delinquency, categorize accounts, and track repayment progress.2.Collections Strategy Implementation:Develop tailored collection plans based on client profiles; apply legal measures for willful defaulters.Optimize strategies regularly to improve recovery rates.3.Relationship Maintenance & Risk Mitigation:Preserve client relationships during collections to avoid disputes.Flag high-risk accounts promptly to reduce credit risks.4.Data Management:Record collection data, analyze metrics (e.g., delinquency rates), and generate reports to support process optimization.5.Compliance Adherence:Abide by Indonesian regulations and company policies; participate in training to ensure legal compliance.Qualifications1.Age & Education:20-35 years old, minimum junior high school education.2 .Experience:6+ months telemarketing experience; preference for candidates from call centers, fintech, credit cards, or insurance industries.3.Skills:Clear articulation, strong communication & adaptability.Ability to work under high-pressure sales environments.Skema waktu kerja :Hari Senin – Kamis 08.00 – 19.00 termasuk istirahat selama 1 jam – 13.00)Hari Jumat 08.00 – 19.00 termasuk istirahat selama 1 jam – 13.00)Hari Sabtu 09.00 – 15.00 termasuk istirahat selama 1 jam – 13.00)Skema Penggajian termasuk :Gaji Paket: Gaji Pokok dan lembur/overtimeJumlahnya sekitar 6juta+ --> ( Rp ,- + Rp ,- perhari kerja)Performance Bonus / RewardRp. 0,- s/d Rp ,-Contract 1 Year & BPJS

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