Workforce Management
7 days ago
Job Description
- Maintain and monitor entire Claim team performance metrics
- Monitor claim agent workload and doing capacity report and analysis
- Maintain claim team employment matters such as attendance, assets, overtime, and attrition
- Work with different stakeholders to create report and automation related to claim team operational performance
Requirements
- Minimum 1-2 years of experience as WFM, data analyst or operational lead.
- Preferably to have experience in logistics and or e-commerce companies/startups is highly preferred but not required
- Strong proficiency in Ms. Excel/Google Sheet and have basic SQL skills
- Creative problem solver with good interpersonal skills
- Highly numerate with solid analytical skills
- Self-starter that is highly capable to work independently
-
Jakarta, Jakarta, Indonesia KAMI Workforce Full time 50,000,000 - 150,000,000 per yearAt KAMI Workforce, we empower businesses with innovative HR and workforce management solutions. We're growing fast and looking for driven, ambitious, and fearless SaaS Sales Champions to join our team. If you move fast, think smart, and are obsessed with hitting (and crushing) targets. You're not just looking for a job—you're looking for a chance to build...
-
workforce management/wfm scheduling analyst
1 week ago
Jakarta, Jakarta, Indonesia PT Mitracomm Ekasarana Full time 50,000,000 - 80,000,000 per yearPT Mitracomm Ekasarana membuka lowongan kerja untuk posisi :WORKFORCE MANAGEMENT/WFM SCHEDULING ANALYSTTugas dan Tanggung Jawab :Create and manage agents contact center schedules to ensure optimal coverage and meet service level agreements (SLAs).Track and manage adherence to schedules and provide actionable insights to improve performance.Utilize WFM...
-
Workforce Management
1 week ago
Jakarta, Jakarta, Indonesia ATI Business Group Full time 75,000,000 - 150,000,000 per yearResponsible for but not limited to preparing data forecasting, service levels, handling times, manpower calculations, and other operational reports.Create and maintain hourly, daily, weekly, and monthly forecasts including the arrangement of agent's rosters as part of the manpower planning.Conduct regular audits and identify anomalies in individual agents'...
-
HR Executive
5 days ago
Jakarta, Jakarta, Indonesia Hexa Property Management Full time 15,000 - 30,000 per yearWe are looking for a proactive and creative Talent & Brand Executive with a strong focus on Talent Acquisition and Employer Branding. This role will play a key part in attracting, engaging, and retaining top talent while building a strong and authentic employer brand that reflects our company's culture, values, and growth ambitions.As we work toward our...
-
Business Manager
3 days ago
Jakarta, Jakarta, Indonesia Staffinc Full timeAbout the CompanyStaffinc is a leading workforce-as-a-service platform in Indonesia, supporting businesses with scalable manpower solutions and technology-driven workforce management. Our MPO (Manpower Outsourcing) business unit partners with diverse clients to deliver high-quality operational workforce solutions. We are looking for a Business Manager who...
-
Mass Recruitment Manager
1 week ago
Jakarta, Jakarta, Indonesia MyRobin Full time 50,000,000 - 100,000,000 per yearCompany DescriptionMyRobin.ID, an Indonesia-based company, provides businesses with on-demand, pre-screened, flexible workforce solutions within 24 hours. With a community of over 2.6 million workers, we simplify the staffing process, ensuring trust, commitment, and adaptability aligned with modern workforce needs. Catering to diverse roles in logistics,...
-
HRGA Manager
1 week ago
Jakarta, Jakarta, Indonesia PT. Central Cipta Murdaya Full time 120,000,000 - 250,000,000 per yearMinimum S1 Degree from reputable university.Minimum 13+ years of experience in HR, with at least 5 years in a managerial role.Have experience in Property / Retail industry will be advantage.Able to develop and implement HR strategies that align with business goals in a dynamic, fast-paced environment.Strong experience in talent acquisition & workforce...
-
Academy Manager
7 days ago
Jakarta, Jakarta, Indonesia PT. Erajaya Swasembada, Tbk. Full timeThe Academy Manager is responsible for managing, developing, and delivering learning programs under the Corporate University. This role ensures that all learning initiatives are aligned with the company's strategic priorities, enhance workforce capability, and drive organizational performance.Requirement:Has minimum 15 years experience in Corporate...
-
Human Capital Manager
3 days ago
Jakarta, Jakarta, Indonesia PT. Machindotama Abadi Full timeCompany DescriptionFounded in 2013, PT. Machindotama Abadi (BARO) has transformed from a general bakery equipment supplier into a leading technology-driven automation partner for Indonesia's bakery, pastry, and food-processing industries. BARO combines global technologies from Europe, Japan, Taiwan, China, and Australia with extensive engineering expertise....
-
HRBP Manager
5 days ago
Jakarta, Jakarta, Indonesia PT Pratama Interdana Finance (YesssCredit) Full time $2,000,000 - $6,000,000 per yearAbout the RoleThis role plays a strategic and operational role in supporting a high-volume workforce by driving talent development, strengthening organizational culture, ensuring efficient recruitment, and maintaining effective labor and administrative governance. This role acts as a business partner to operational leaders, ensuring that HR initiatives are...