Customer Care Incident Respond

**Criterias & Requirements**: - S1 Psychology with minimum 2.75 GPA (mandatory) - English & Bahasa proficiency with both clear articulation and written are mandatory. - Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian - activity would be an advantage. - Excited with Customer Service role, - Accustomed in...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. RESPONSIBILITIES - Assist in triaging security alerts and...

**Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**English proficiency is mandatory**_ - _Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage_. - Excited with Customer Service role, working with target and in a fast-pace environment - Fast & Accurate...

Follow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Responsibilities**: - Report to Senior Manager to facilitate all phases in the incident response lifecycle - Involve in various incident prevention projects to improve Security posture Preparation - Understand different regulatory and compliance requirements like critical time to report, escalation flows, etc. - Take part in self-assessment exercises...

**Requirements**: - At least **1** year of working experience **in the related field in **consumer goods company**: - Required skill(s)**:Customer Care, Relationship Management, MS Office**: - ** Knowledge of CRM Systems is a plus**: - ** Good command in English both oral and written**: - Customer orientation and able to adapt/ respond to different...

COMPANY DESCRIPTION If you are intellectually curious by nature, and believe in the power of technology to change peoples' lives, we would love to have a conversation with you. DESIGNATION : Incident Investigator / Forensic Investigator / Threat Investigator RESPONSIBILITIES- Analyse cyber threats - Propose mitigation techniques and countermeasures -...

Have an experience as a customer service - Customer Service to join with the Incident Response (IR) Team specifically to support in staying ahead of any risk that might occur during the incident. **Job Type**: Contract Pay: Rp5,200,000 per month Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be specialized to incident response...

Hi, We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team in South Jakarta. Position: Incindent Response Customer Support (Psychology Graduate) The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be...

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. 1. Bachelor's degree in Psychology (S1), with minimum 2.75 GPA 2. English proficiency is mandatory, in speaking, listening, and writing. 3. Open for fresh graduate...

Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

**What we do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

Kualifikasi: - Pria/ Wanita - Usia Max 30 tahun - Pendidikan D3 Pemasaran - Berpengalaman di bidang customer care/service min 1-2 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

Responsible to handling call center for customer complaints / PFS Care - Handling customer service for follow up customers - Must be able to handling and maintain emotions customers **Requirements**: - At least 3 years in Call Center / Customer Care - Must be able to handling and maintain emotions customers - English is a must - Communicative and good...

Make sure customer care agent meet the SLA regarding solve the complaint from customer Manage all agents to have more knowledge regarding product and promotion Make sure the answer from the agent is the same as the question from the customer. Create reporting regard Customer satisfy (C-SAT), Aging ticket, top of complain, and SLA. **Report weekly...

Develop and implement client services standard operation procedures (SOP). - Ensure that the Customer Care team is working efficiently. - Handling inquiries related within the Customer care Department to ensure the effectiveness and on-time implementation. - Monitor the customer care department, internal databases that consist the information are clear and...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...