Incident Respons Customer Service

Hi, We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team in South Jakarta. Position: Incindent Response Customer Support (Psychology Graduate) The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be...

**Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**Able to speak English (able to answer questions in English) i a mandatory**_ - **Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage.**: - Excited with Customer Service role, working with target and...

Customer Service to join with the Incident Response (IR) Team, specifically to support in staying ahead of any risk that might occur during the incident - Provide excellent customer service to our consumer and partners base **Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**English proficiency is mandatory**_ - _Open for...

Persyaratan S1 - Psychology with minimum 2.75 GPA English & Bahasa proficiency with both clear articulation and written are mandatory. Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage. Excited with Customer Service role, Accustomed in working with target and in a fast-pace...

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer...

**Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**English proficiency is mandatory**_ - _Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage_. - Excited with Customer Service role, working with target and in a fast-pace environment - Fast & Accurate...

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be specialized to incident response...

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. 1. Bachelor's degree in Psychology (S1), with minimum 2.75 GPA 2. English proficiency is mandatory, in speaking, listening, and writing. 3. Open for fresh graduate...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Melayani pertanyaan pelanggan melalui system yang disediakan - Menerima pesanan dan permintaan pelanggan - Memastikan pelanggan mendapatkan respon dalam waktu yang singkat - Berkomunikasi secara efektif dengan pelanggan Persyaratan - Memiliki pengalaman sebagai customer service - Berdomisili disekitar Jakarta Barat lebih disukai - Memiliki kemampuan...

**- Create & develop customer service policy for organizations SOP - Analyze customer satisfaction and improve services; Using statistics or other data to determine the level of customer service your organization is providing; - Handling face-to-face inquiries from customers. - Handling customer complaints or any major incidents - Developing feedback or...

**Criterias & Requirements**: - S1 Psychology with minimum 2.75 GPA (fresh grad with passion in customer care are welcome to apply) - English & Bahasa proficiency with both clear articulation and written are mandatory. - Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian - activity would be an advantage. -...

PT ALTO Network (Djarum Group), founded in 1993, is a financial technology company on providing total banking and payment solutions for Indonesia transaction ecosystems. ALTO is one of the 4 Licensed Lembaga Switchings in Indonesia and part of the Gerbang Pembayaran National (GPN). Today, ALTO aims to be the national leader in payment solutions using the...

**Criterias & Requirements**: - S1 Psychology with minimum 2.75 GPA (fresh grad with passion in customer care are welcome to apply) - English & Bahasa proficiency with both clear articulation and written are mandatory. - Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian - activity would be an advantage. -...

**Join us on our mission to make the world a better place ** Are you looking for a rewarding career where you can make the most of your skills and talents in an organisation that’s serious about sustainability? **About Us** We are an innovation driven digital infrastructure organisation of industry leading experts in intelligent design, engineering,...

**Requirements**: - Female, max. 27 years - Have min. 1 year experience in related field - Minimal High school / Vocational school - Have ability to operate Ms. Office - Understands the basic of Customer Engagement & Relationship - Proven customer support experience or experience as a client service representative - Customer orientation and ability to...

Monitoring the system Alerts / Alarms Log the details of Alerts / Alarms Notify the concerned the TL’s Acknowledge the problem if in scope Inform Helpdesk Team if problem out of scope Initiate temporary restoration Generate Monitoring Reports Follow up open issue and ensure closer. Ensure accuracy in Shift handover/take over form. Review all...

**Criterias & Requirements**: - S1 Psychology with minimum 2.75 GPA (mandatory) - English & Bahasa proficiency with both clear articulation and written are mandatory. - Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian - activity would be an advantage. - Excited with Customer Service role, - Accustomed in...