Incident Response Customer Support

Incident Response Customer Support (Psychology Graduate) We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team. The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be specialized to incident response...

Hi, We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team in South Jakarta. Position: Incindent Response Customer Support (Psychology Graduate) The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be...

**Requirement**: - **Bachelor Degree - Psychology, with minimum GPA 2.75.**: - _**English proficiency is mandatory**_ - _Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian activity would be an advantage_. - Excited with Customer Service role, working with target and in a fast-pace environment - Fast & Accurate...

Hi, We’re currently assisting our client, A Multinational Technology Company to find talents to be part of their Incident Response Team in South Jakarta. The role requires education background in Psychology (S1). This is different than customer support in general sense, as they will be specialized to incident response and to provide emotional support for...

**Responsibilities**: - Report to Senior Manager to facilitate all phases in the incident response lifecycle - Involve in various incident prevention projects to improve Security posture Preparation - Understand different regulatory and compliance requirements like critical time to report, escalation flows, etc. - Take part in self-assessment exercises...

Have an experience as a customer service - Customer Service to join with the Incident Response (IR) Team specifically to support in staying ahead of any risk that might occur during the incident. **Job Type**: Contract Pay: Rp5,200,000 per month Ability to commute/relocate: - Jakarta: Reliably commute or planning to relocate before starting work...

Escalate incident & problems to superior as needed, scheduling, facilitating and do meetings for incident management. - Effectively implementing the process "Incident Management" process from evaluation to resolution and carrying out the respective reporting procedure. - Represent the first stage of escalation for incidents. - Monitor the incidents to ensure...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. RESPONSIBILITIES - Assist in triaging security alerts and...

**What we do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...

**Job Description Summary**: The Customer Support Engineer enables customers to achieve their desired outcomes by providing an effortlessly predictable experience. This is achieved by ensuring seamless responsive technical guidance and delivery to all customer requests in the Asia Pacific Region The Customer Support Engineer is responsible for technical...

**Criterias & Requirements**: - S1 Psychology with minimum 2.75 GPA (mandatory) - English & Bahasa proficiency with both clear articulation and written are mandatory. - Open for fresh graduate with skills to communicate with empathy, volunteer in social/humanitarian - activity would be an advantage. - Excited with Customer Service role, - Accustomed in...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

COMPANY DESCRIPTION If you are intellectually curious by nature, and believe in the power of technology to change peoples' lives, we would love to have a conversation with you. DESIGNATION : Incident Investigator / Forensic Investigator / Threat Investigator RESPONSIBILITIES- Analyse cyber threats - Propose mitigation techniques and countermeasures -...

9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Persyaratan - Bachelor’s Degree in Information System or related field - Having experience as IT Services Management/IT Support / IT NOC - Customer Oriented in (detail, task & service) - Strong Knowledge on IT Service Management - Have a strong analytical and problem-solving skill - Good oral and written communication skills in English Tanggung Jawab -...

We are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : IT Application Support...

9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor's Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified). Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Knowledge of the Travel or Customer Service industry - Previous experience in providing operational support to...