Customer Experience

.**LOOKING FOR INDONESIAN CITIZENS RESIDING IN INDONESIA** **Job Title**: UI/UX Designer **Salary Range**: $500 - $2500+ USD **Contract: Full-Time** (After 90-Day Trial) **Schedule**: 9AM - 6PM EST **Benefits**: Unlimited paid time off, unlimited paid sick days, home office allowance, bonuses, and regular salary increases with performance. **Duties and...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. As a Customer Experience, you will have the following responsibilities: - Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

As a Customer Experience Leader at PT Maxx Coffee Prima, you will be responsible for delivering exceptional customer experiences and driving business results through effective store operations and customer engagement strategies.Main Responsibilities:Develop and execute customer engagement plans to increase customer loyalty and retention.Lead and motivate a...

We are seeking an experienced Customer Experience Specialist to join our team and improve our customer experiences. You will be responsible for statistically analyzing various operational data and adjusting operational strategies in a timely manner, handling any operational issues and customer complaints, identifying ways to improve customer...

We are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with...

Talent Search Recruitment - Indonesia is searching for a seasoned Customer Experience Director to oversee our customer retention initiatives.About the RoleThe Customer Experience Director will be responsible for leading the development and implementation of a comprehensive customer retention strategy to increase customer satisfaction and loyalty.Key...

**Style Theory** from Singapore - We provide a subscription-based clothing rental service, redefining accessibility to designer clothes for everyone. People often call us the 'Netflix of Fashion'. #womenofstyletheory We are looking for a **Customer Experience Specialist** to assist our customers with all the queries including technical problems when using...

About the RoleWe are seeking a seasoned professional to lead our customer advocacy efforts, driving strategic initiatives that deliver exceptional customer experiences. As Head of Customer Advocacy, you will be responsible for developing and implementing programs that foster deep customer understanding, empathy, and loyalty.Key ResponsibilitiesCollaborate...

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

**Job Brief**: Tracking customer experiences across online and offline channels, devices, and touchpoints Supporting our customers and enhancing their experience by responding to enquiries about our services and products promptly Proactively seeking to resolve customer complaints and issues individually or by engaging and collaborating with other team...

**Requirements**: - Tracking customer experiences across online and offline channels, devices and touchpoints - Conduct research to identify profiling customer - Identifying customer needs and taking proactive steps to maintain positive experiences - Maintaining Customer existing database - Do the survey to all Customers - Maintain action plan after...

**Requirement**: - Diploma / Bachelor's degree in any major - Fresh graduate or max. 2 years of experience - Jakarta placement (but willing to work mobile) - Have a customer-oriented mindset and excellent communication skills. - Easily connect with people from a diverse range of backgrounds. - Track customer experiences across online and offline channels,...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

**Kasual** is the first modern e-commerce experience in Indonesia that combines daily wear functionally with personal customization. Kasual is a fun and exciting place to work, a next-gen DNVB company disrupting the fashion industry through beautiful design, innovative features, and a business model that allows us to offer better alternatives to customers...

About the RoleThe Customer Experience Leader will be responsible for developing and executing customer-centric strategies that drive business growth and customer engagement. This role requires a deep understanding of customer behavior, market trends, and digital technologies.Your Key ResponsibilitiesDevelop Customer-Centric Strategies: Create comprehensive...

**Key Responsibilities**: Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) Responsible to monitor and analyze all Kanmo Official Store health & performance To assist Marketplace Customer Experience Associate Manager in order to...

Lead and supervise all teams dedicated to providing frontline customer support to customers - Maintain daily customer support operations, ensuring workflow efficiency and effectiveness, adherence to Amartha policies and regulatory guidelines, and high-quality customer experiences - Develop a strategic vision and plan for how we expand and deepen our service...