Customer Experience Leader

As a Customer Experience Leader at PT Maxx Coffee Prima, you will be responsible for delivering exceptional customer experiences and driving business results through effective store operations and customer engagement strategies.Main Responsibilities:Develop and execute customer engagement plans to increase customer loyalty and retention.Lead and motivate a...

About UsWe're Insider, a pioneering B2B SaaS company that empowers businesses to drive growth globally. Our AI-driven platform streamlines customer experiences, boosts profitability, and enhances productivity. With a strong track record of innovation, we've secured unicorn status and garnered recognition from top investors and industry leaders.About the...

Talent Search Recruitment - Indonesia is searching for a seasoned Customer Experience Director to oversee our customer retention initiatives.About the RoleThe Customer Experience Director will be responsible for leading the development and implementation of a comprehensive customer retention strategy to increase customer satisfaction and loyalty.Key...

Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...

About UsCircles is a leading technology company transforming the telco industry with its innovative SaaS platform, Circles X. Our platform empowers telco operators to create and manage successful digital brands.Our StoryWe started by disrupting the telco space in Singapore and have since expanded our reach to Singapore, Taiwan, and Australia through our own...

About the Role:We are seeking an experienced professional to join our vibrant international team, leveraging their expertise to drive exceptional customer experiences.Deliver top-notch support services to customers, focusing on issue resolution and quality enhancement.Lead site activities with the local team, encompassing remote support, technician...

Job DescriptionTalent Acquisition & Organizational Development Manager at Plaza IndonesiaKey Responsibilities:Prioritize and execute strategic planning for enterprise-wide rewards and loyalty programs.Lead the development of a CRM system design, ensuring seamless integration with customer management strategies.Develop and implement a customer-centric value...

Transforming Customer ExperiencesThe CareTech Product Team at GoTo is shaping the future of customer care by designing intuitive self-service channels, leveraging AI for smarter automation, and crafting human-centered support journeys. As a Senior Product Manager, you will be at the forefront of this transformation.Responsibilities Include:Owning and...

Amar Bank is seeking a seasoned professional to lead customer experience operations and drive strategic initiatives. As the Retail Operations Function Head, you will be responsible for building high-performing teams and designing scalable operations processes that deliver exceptional customer experiences.About the JobThis role requires expertise in team...

Store Profitability ExpertWe are seeking a highly skilled Store Profitability Expert to join our team. As a key member of our leadership team, you will be responsible for driving store profitability, managing resources, and ensuring the store is a showcase for our brand.Main ResponsibilitiesDevelop and implement strategies to drive store profitability,...

Fintech Analytics LeaderJoin our team as a Fintech Analytics Leader and help us drive business growth through data-driven insights.You will work closely with cross-functional teams to design and implement data solutions that improve user experience and reduce fraud.Key qualifications include:At least 5 years of experience in data science and...

We are seeking a highly skilled Customer Experience and Service Delivery Specialist to join our team at Pt. Nexto Global Teknologi.This role involves leading our service delivery operations across Indonesia, ensuring high levels of customer satisfaction through effective SLA performance monitoring and proactive issue resolution.The successful candidate will...

About CodaCoda is a leading commerce solutions provider that empowers global growth for our partners. With over a decade of experience, we're trusted by 300+ publishers to accelerate their revenue and audiences worldwide.Our suite of solutions includes Custom Commerce, Codapay, Codashop, and Distribution, enabling seamless commerce experiences across various...

Key ResponsibilitiesThe successful Commercial Leader will be responsible for leading commercial activities across Indonesia, including sales, marketing, and customer service.They will work closely with cross-functional teams to develop and implement commercial strategies, identify new business opportunities, and manage existing customer relationships.The...

We are seeking an experienced IT Transformation Project Leader to join our team at ENGINEERINGUK. The ideal candidate should have a strong background in IT and/or Management Consulting, with at least 8 years' experience in the field. They should also have hands-on experience leading the design, development, and deployment of complex IT transformation...

We are looking for a highly motivated Security Solutions Leader to join our sales team in Indonesia. As a key member of our team, you will be responsible for developing new business opportunities, managing pipeline, and closing large-scale deals.About the RoleThe Security Solutions Leader is a senior position responsible for driving revenue growth through...

ServisGroup is a community of like-minded individuals who are passionate about delivering exceptional customer experiences.Your Key Challenges:Develop and implement service training initiatives that drive resultsCreate a service ethos that permeates every aspect of our businessMentor teams to provide exceptional service experiencesLead workshops on...

Cybersecurity Strategy LeaderGtech is seeking an experienced cybersecurity strategy leader to join our team.The ideal candidate will have a proven track record of developing and implementing tailored security strategies across industries, with a focus on shaping market insights and industry expertise to enhance offerings, expand the customer base, and drive...

Supply Chain LeaderWe are seeking an experienced Supply Chain Leader to join our team in Jakarta. As a key member of our management team, you will be responsible for overseeing the end-to-end supply chain process.About Our ClientOur client is a reputable logistics provider focused on delivering reliable and efficient logistics solutions. They are well known...

Alpha JWC Ventures is seeking a seasoned marketing professional to serve as our Chief Marketing Officer. In this role, you will be responsible for developing and executing a comprehensive marketing strategy that drives business growth and revenue.Key Responsibilities:Develop and implement a go-to-market strategy that includes customer acquisition,...