Retail Area Leader

5 days ago


Jakarta, Jakarta, Indonesia Manajemen – Toko (Ritel & Produk Konsumen) Full time

**The Ideal Candidate:**

We are looking for an experienced Retail Area Leader who has a proven track record of successfully managing and leading multi-site store operations. The ideal candidate will have significant experience in retail operations management, preferably in the food and beverage industry.

  • Manage and oversee the daily operations of multiple Gelateria outlets, ensuring adherence to company policies, procedures, and performance standards.
  • Develop and implement strategies to improve outlet efficiency, productivity, and profitability.
  • Provide leadership, training, and support to store managers and teams, fostering a positive and collaborative work environment.
  • Collaborate with cross-functional teams to address operational challenges and drive continuous improvement.
  • E nsure compliance with all relevant health, safety, and regulatory requirements.
  • Contribute to the development and implementation of marketing and promotional initiatives to drive customer engagement and sales.

Key Requirements:**

  • Strong problem-solving and decision-making skills, with the ability to thrive in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with store teams, cross-functional departments, and senior management.
  • Proficient in data analysis and the use of performance management tools to drive operational improvements.
  • Passion for delivering exceptional customer service and creating a positive, engaging store environment.
  • Relevant tertiary qualifications in business, retail, or a related field.


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