Retail Area Leader
5 days ago
**The Ideal Candidate:**
We are looking for an experienced Retail Area Leader who has a proven track record of successfully managing and leading multi-site store operations. The ideal candidate will have significant experience in retail operations management, preferably in the food and beverage industry.
- Manage and oversee the daily operations of multiple Gelateria outlets, ensuring adherence to company policies, procedures, and performance standards.
- Develop and implement strategies to improve outlet efficiency, productivity, and profitability.
- Provide leadership, training, and support to store managers and teams, fostering a positive and collaborative work environment.
- Collaborate with cross-functional teams to address operational challenges and drive continuous improvement.
- E nsure compliance with all relevant health, safety, and regulatory requirements.
- Contribute to the development and implementation of marketing and promotional initiatives to drive customer engagement and sales.
Key Requirements:**
- Strong problem-solving and decision-making skills, with the ability to thrive in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to effectively liaise with store teams, cross-functional departments, and senior management.
- Proficient in data analysis and the use of performance management tools to drive operational improvements.
- Passion for delivering exceptional customer service and creating a positive, engaging store environment.
- Relevant tertiary qualifications in business, retail, or a related field.
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