Retail Performance Lead

1 week ago


Jakarta, Jakarta, Indonesia PT Swalayan Sukses Abadi ( The Foodhall ) Full time

About Us:

At PT Swalayan Sukses Abadi (The Foodhall), we are committed to delivering exceptional customer experiences and driving business success through operational excellence.

Job Summary:

This role requires a seasoned retail leader with expertise in store operations, customer service, and team management. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a customer-centric approach.

Key Responsibilities:

  • Develop and execute store strategies to increase sales and customer satisfaction.
  • Lead and motivate store staff to achieve high performance standards.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
  • Collaborate with cross-functional teams to drive operational efficiency and improve customer experience.

Requirements:

  • Bachelor's Degree in a relevant field (e.g., business, marketing, hospitality).
  • Minimum 5 years of experience in retail management, preferably in a supervisory or leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

We provide a dynamic work environment, opportunities for career advancement, and a comprehensive benefits package that includes health insurance, retirement savings plan, and paid time off.



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