Retail Performance Lead
1 week ago
About Us:
At PT Swalayan Sukses Abadi (The Foodhall), we are committed to delivering exceptional customer experiences and driving business success through operational excellence.
Job Summary:
This role requires a seasoned retail leader with expertise in store operations, customer service, and team management. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a customer-centric approach.
Key Responsibilities:
- Develop and execute store strategies to increase sales and customer satisfaction.
- Lead and motivate store staff to achieve high performance standards.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
- Collaborate with cross-functional teams to drive operational efficiency and improve customer experience.
Requirements:
- Bachelor's Degree in a relevant field (e.g., business, marketing, hospitality).
- Minimum 5 years of experience in retail management, preferably in a supervisory or leadership role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
We provide a dynamic work environment, opportunities for career advancement, and a comprehensive benefits package that includes health insurance, retirement savings plan, and paid time off.
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