Retail Area Team Leader
7 days ago
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
About Laku6
Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that. Laku6's technology integrated with Carousell's regional platform of tens of millions of users will make buying and selling used electronics more accessible than ever before for millions of users; this will extend the life-cycle of electronics goods and slow down the growth of e-waste.
Job DescriptionWe're looking for a professional with experience in retail and partner relationship management. This role reports to the Retail Area Manager and Head of Partner Acquisitions.
Responsibilities:- Oversee store performance for Trade-In, including collections, active stores, and promoters.
- Support and grow active stores from onboarding to expansion.
- Train partners on Trade-In programs and company processes.
- Manage and lead expansion field teams when needed.
- Gather feedback and report insights to management.
Bachelor's degree in Business Studies/Administration/Management equivalent;
At least 2-year experience in a similar role, ideally in a startup environment;
Good working knowledge of administrative procedures and ability to perform administrative tasks efficiently;
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