Executive Director of Client Solutions
4 days ago
MCG Talent is a dynamic public affairs consultancy seeking a seasoned Director of Client Services & Growth to expand their business operations in Asia-Pacific. This exciting opportunity allows the successful candidate to collaborate closely with APAC and global leads, driving strategic initiatives and fostering enduring client relationships.
The ideal candidate will possess a unique blend of business acumen, leadership skills, and passion for public policy. Key responsibilities include:
Client Relationship Management
- Bidirectionally build strong relationships with clients and internal teams to deliver impactful solutions.
- Develop and execute comprehensive client strategies to drive satisfaction, retention, and growth.
- Provide insightful guidance on key issues, leveraging extensive knowledge and experience.
- Identify and capitalize on opportunities to strengthen client relationships.
Team Management and Development
- Collaborate with the APAC Lead to inspire, lead, and develop regional teams, ensuring seamless collaboration and coverage.
- Implement effective team structures, emphasizing open communication, adaptability, and continuous learning.
- Deliver targeted coaching and mentoring to enhance individual and team performance.
- Address and resolve team-related challenges proactively.
New Business Development
- Drive business growth through effective client acquisition, retention, and team development.
- Support the development of credentials and proposals to showcase expertise and services.
- Pursue new business opportunities through meaningful connections and partnerships.
Requirements:
- Minimum 10 years of experience in corporate affairs, preferably in an agency or consultancy.
- Proven expertise in public policy and related areas.
- Successful track record in client relationship management and team leadership.
- Ability to navigate complex, demanding environments with diverse markets.
- Strong organizational skills, including system development and implementation.
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