Strategic Retail Store Manager
3 days ago
**Job Overview:**
We are seeking an experienced and results-driven Assistant Store Manager to lead our retail store in Bandung. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional store standards.
Key Responsibilities:
- Develop and execute business strategies to drive sales, customer engagement, and profitability.
- Train, motivate, and mentor sales staff to achieve sales goals and deliver exceptional customer service.
- Monitor market trends, customer needs, and buying patterns to inform purchasing decisions.
- Maintain a high-performing store environment, including visual merchandising, store appearance, and inventory management.
- Ensure compliance with company policies, procedures, and brand standards.
- Stay up-to-date with industry trends, best practices, and product knowledge through training and workshops.
- Promote a positive shopping experience for customers, responding to their needs and resolving issues promptly.
- Foster a collaborative and inclusive store culture, promoting teamwork, open communication, and respect among staff.
- Conduct regular performance evaluations, provide coaching, and identify opportunities for growth and development.
Requirements and Qualifications:
- Bachelor's Degree in Business Administration, Marketing, or related field.
- Minimum 5 years of experience as an Assistant/Store Manager in the retail industry, preferably in fashion, footwear, or active lifestyle.
- Proven track record of achieving sales targets, improving customer satisfaction, and managing store operations.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a focus on driving business results.
- Proficiency in Microsoft Office, with experience using retail software and systems.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
About PT. Navya Retail Indonesia:
As a leading retailer in the Indonesian market, we offer a dynamic and supportive work environment that fosters growth, innovation, and success. Our team is committed to delivering exceptional customer experiences, building strong relationships with our partners, and driving business excellence in all aspects of our operations.
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