Customer Retention
5 days ago
Planning & delivering CRM strategies & initiatives and overseeing execution of campaigns
- Segmenting & Clustering customer database correctly and Identifying opportunities to drive incremental revenue from existing customers Segment
- Owning the retention campaigns, from conceptualization to analysis : idea generation, proposal preparation, overseeing the production & operational process, execution, evaluation.
- Communicating with customers and sales representatives.
- Managing, analyzing, and interpreting Customer Behavior data to provide insight and support strategic business decisions.
- Gathering information about customer complaints.
- Leading an execution plan with key responsibilities & deliverables across the team
- Identifying opportunities to grow the database; in valuable customer segments
- Bachelor's degree in Sales, Marketing, or related field.
- Experience in working in CRM & Customer Retention area and using the CRM tools
- Experience in managing and coordinating multi-channel marketing campaigns (with the multi - channel user journey)
- Strategic thinker and ability to offer marketing solutions to activate seasonal marketing strategy
- Excellent database / CRM knowledge and expertise in reading / understanding data
- Good presentation skills and able to adapt to different audiences (I.e. from Senior team to Store Managers);
- Commercially minded, inquisitive and motivated to understand our customers
- Having previous experience in retail and/or fashion is a plus
- Excellent customer service skills.
- Advanced communication and interpersonal skills along with a customer-oriented attitude
- Empathy and patience.
- Advanced organizational skills.
- Strong conflict resolution skills.
- Ability to remain calm and professional in stressful situations.
- Strong analytical, data-driven and well-versed with Excel.
- Detail-oriented and thrive in dynamic and fast-paced working environments.
- A team player with good planning and organizational skills and the ability to manage own workload
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Trevo Id
5 hours ago
Bandung, Indonesia SOCAR Mobility Malaysia Full time**Supply Retention Associate** Bandung Are you a talented and driven problem solver who would like to join us in Jakarta, Indonesia? Someone with a startup mentality, who is capable of integrating into a multicultural team? **Which journey will you join?** TREVO aims to change not just the way people in South East Asia move around, but also to help,...
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Operations Executive
1 day ago
Bandung, Indonesia The Swim Starter Full time**ABOUT THE COMPANY** The Swim Starter is a Singapore-based company dedicated to ensuring that every child has the ability to swim to safety at all times. As we continue to grow, we're looking for passionate and capable individuals to join our team and help us expand our reach. Start your journey with us today! - Plan and execute targeted promotions to...
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Financial Services Regional Manager
6 days ago
Bandung, West Java, Indonesia PT AIA FINANCIAL Full timeWelcome to PT AIA Financial, where we're dedicated to empowering people to live healthier, longer, better lives.We're seeking an accomplished Area Business Manager to lead our sales team and drive business growth. With a strong focus on customer satisfaction, you'll be responsible for developing and executing strategies to acquire new customers and retain...
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Country Operations Executive
6 days ago
Bandung, West Java, Indonesia PT GOFORTH PERKASA SOLUTIONS Full timeJob Description:The Country Manager is responsible for the overall performance of our business in the assigned country. Key responsibilities include:Key Performance Indicators:Sales Growth: Drive sales growth through effective marketing campaigns, promotions, and customer engagement initiatives.Store Profitability: Ensure stores operate efficiently and...
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Senior Sales and Marketing Leader
2 days ago
Bandung, West Java, Indonesia PT Aura Harmoni Estetika Full time**Key Performance Indicators (KPIs):**The successful candidate will be measured on the following KPIs:Sales growth and revenue.Customer satisfaction and retention.Team performance and engagement.Market share and competitiveness.What We Offer:A competitive salary and benefits package.Ongoing training and development opportunities.A dynamic and supportive work...
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Account Officer
1 week ago
Bandung, Indonesia Asuransi Bintang Full timeMemiliki gelar sarjana dengan mínimal IPK 3,00 - Freshgraduates dipersilakan melamar, namun berpengalaman sebagai tenaga pemasar asuransi umum akan diutamakan - Usia Max 35 Tahun - Mampu bekerja di bawah tekanan, adaptif dan cepat belajar - Memiliki komunikasi yang baik - Memiliki kemampuan komputerisasi (Ms Word, Ms Excel, dan power Point pada level...
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CRM Strategy Manager
7 days ago
Bandung, Indonesia PT Bobobox Mitra Indonesia Full timeDevelop and implement personalized and automation-based campaigns to target specific segments of customers - Conduct data analysis and segmentation techniques to identify customer needs, preferences, and behaviors, and to develop targeted marketing and sales campaigns - Identify opportunities to upsell and cross-sell products and services to existing...
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Team Leader Direct Sales
1 week ago
Bandung, Indonesia PT. Padma Raharja Sentosa Full timeLead, coach and monitor the local direct sales team. - Generate action plan to guarantee achievement of sales target. - Become an expert in CSR field and generate interest to clients. - Promote EcoVadis suite of products and solutions to clients. - Manage own territory, portfolio of accounts by developing sales opportunities, building strong customer...
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HR Manager
3 weeks ago
Bandung, Indonesia WeNetwork Asia Full time**About the Company**: Our client is a leading automotive dealership located in Bandung, known for their commitment to excellence in customer service and employee satisfaction. As they continue to grow and expand their operations, they are seeking a dynamic HR Manager to join their team and drive their people initiatives forward. execute HR Operations plan...
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Digital Marketing Manager
2 weeks ago
Bandung, Indonesia PT. Aera Indonesian Projects Full timeEvaluate and optimize marketing, sales, advertising, and pricing strategies - Analyze market trends, prepare forecasts, reports, and manage/develop budgets - Create & implement annual marketing/sales strategies for online, social, paid ads, newsletter, etc. - Generate new business leads, increase brand awareness and market share - Coordinate and implement...
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Account Officer
4 days ago
Bandung, Indonesia Asuransi Bintang Full timeMemiliki gelar sarjana dengan mínimal IPK 3,00 - Freshgraduates dipersilakan melamar, namun berpengalaman sebagai tenaga pemasar asuransi umum akan diutamakan - Usia Max 35 Tahun - Mampu bekerja di bawah tekanan, adaptif dan cepat belajar - Memiliki komunikasi yang baik - Memiliki kemampuan komputerisasi (Ms Word, Ms Excel, dan power Point pada level...
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Wanted: Online Marketing Assistant
4 days ago
Bandung, Indonesia Nailcare Company Full timeOur company is a online beauty store. Our current position is described as follows: **General Description**: * - Proven track record in managing & developing successful online paid ads strategies and campaigns for FB/IG, YouTube, and TikTok - Assist marketing manager in developing/implementing marketing, sales, advertising, & pricing strategies - Very...
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Online Sales
4 days ago
Bandung, Indonesia Evermos Full time**Responsibilities**: - Act as the primary point of contact for resellers during the onboarding process, ensuring a smooth transition onto the Evermos platform. - Educate and train resellers on Evermos policies, product offerings, and operational processes. - Collaborate closely with cross-functional teams (such as marketing, operations, and customer...
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Account Executive
1 day ago
Bandung, Indonesia lalamove Full timeFour feet stand firmer than two. Our Account Executive will always guarantee that their feet stand and walk alongside our business users to ensure that delivery is fast and simple. When engaging business users to promote our services and values, you will become the face of Lalamove. As much as we love conversing with our teammates over a cup of coffee and a...
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Digital Marketing Lead
1 week ago
Bandung, Indonesia Pinhome Full time**About the role** - As the Lead of Digital Marketing for Pinhome Capital, you will be responsible for all aspects of digital marketing activities within Pinhome Capital. The objective of this role is plan and manage marketing campaigns, analyzing metrics, and identifying trends_ **What You Will Do** - _ Make plan and integration of Pinhome capital...
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Loss Prevention Manager
6 days ago
Bandung, Indonesia Marriott International, Inc Full time**Job Number** 24027850 **Job Category** Loss Prevention & Security **Location** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Director of Security in managing security...
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Food & Beverage Manager
2 weeks ago
Bandung, Indonesia Marriott International, Inc Full time**Job Number** 24059608 **Job Category** Food and Beverage & Culinary **Location** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which...
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Duty Manager
3 days ago
Bandung, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25013426 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda No. 390, Bandung, West Java, Indonesia, 40135 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position directs and works with managers and employees to...
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Food & Beverage Manager
5 hours ago
Bandung, Indonesia Marriott International, Inc Full time**Job Number** 24157450 **Job Category** Food and Beverage & Culinary **Location** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which...
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Recreation Manager
4 weeks ago
Bandung, Indonesia Marriott International, Inc Full time**Job Number** 24088115 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports the Director of Recreation in all aspects of the...