Operations Executive

3 days ago


Bandung, Indonesia The Swim Starter Full time

**ABOUT THE COMPANY**

The Swim Starter is a Singapore-based company dedicated to ensuring that every child has the ability to swim to safety at all times. As we continue to grow, we're looking for passionate and capable individuals to join our team and help us expand our reach. Start your journey with us today
- Plan and execute targeted promotions to boost customer retention, using data-driven insights.
- Develop and maintain SOPs and workflows to enhance efficiency in retention efforts.
- Lead key retention projects, ensuring team collaboration and timely objective delivery.
- Provide expert advice on complex issues, supporting the team in achieving retention goals.
- Resolve escalated customer concerns swiftly, working closely with internal teams.
- Generate weekly retention reports and lead performance review meetings to drive improvement.

**Requirements**:

- Min 3 years Proven track record in handling customer complaints and enhancing retention.
- Strong knowledge of SOPs and operational workflows.
- Experience in managing and executing programs and projects.
- Creative problem-solver with an innovative approach.
- Familiarity with marketing strategies for customer retention promotions.
- Proficient communication skills in both English and Indonesian.
- Demonstrated leadership in guiding and motivating teams.

**Working Arrangement**:

- 5 days working 2 days off
- Working during Public Holiday (Additional Pay)
- Shifting schedule (9 hours include break)
- Fully Remote

**Experience**:

- Leading the team: 2 years (required)
- Operation: 1 year (required)
- Escalating Complains from the Customer: 2 years (required)

**Language**:

- Fluent English (required)

Expected Start Date: 09/16/2024



  • Bandung, West Java, Indonesia Metasource Full time

    Executive Position: Manufacturing Strategy ExecutiveWe are seeking an experienced Manufacturing Strategy Executive to join our team in Southeast Asia. The successful candidate will be responsible for developing and implementing the production strategy, aligning it with our overall business goals and objectives.You will have a strong background in textile...

  • Operation Intern

    6 days ago


    Bandung, Indonesia Gas Power Global Supply Chain Full time

    **Job Description Summary**: GE's internships offer a unique opportunity to gain hands-on experience through challenging projects, learn from some of the brightest and most innovative minds in the business and network with a variety of talented professionals. Essential Responsibilities Key responsibilities include (but are not limited to): - Co-lead...


  • Bandung, Indonesia The Software Practice Full time

    **Responsibilities** - ** Scheduling & Coordination**: - Manage and update interviewers' schedules weekly for the Talent Acquisition team.- Organize and coordinate internal knowledge-sharing sessions between project teams.- Schedule and facilitate performance review sessions for employees.**Administrative & Office Management**: - Coordinate between...


  • Bandung, Indonesia The Software Practice Full time

    **Responsibilities**: **Scheduling & Coordination**: Manage and update interviewers' schedules weekly for the Talent Acquisition team. Organize and coordinate internal knowledge-sharing sessions between project teams. Schedule and facilitate performance review sessions for employees. **Administrative & Office Management**: Coordinate between Operations and...


  • Bandung, Indonesia lalamove Full time

    Do you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver-partner productivity and maintain active driver-partners (see how many breadwinners can...

  • Executive Leader

    2 days ago


    Bandung, West Java, Indonesia Navitas Full time

    Executive Leader - Deakin Lancaster University IndonesiaWe are looking for an exceptional executive leader to join our team in Indonesia. As Executive Leader, you will be responsible for overseeing the operational aspects of our campus, including academic programs, student services, and business development.The successful candidate will have extensive...


  • Bandung, Indonesia IBIS Full time

    **Company Description** The biggest ibis in Asia, with 424 Standard Rooms, 108 Premiere Rooms, and 15 Executive Rooms. Strategically located on Trans Studio Integrated Complex with shopping mall and the iconic indoor Theme Park in the City, Trans Studio Bandung. It is a perfect place for business and leisure in an ultimate and integrated complex. As...

  • Operation Intern

    7 days ago


    Bandung, Indonesia GE Gas Power Full time

    **Job Description Summary**: GE's internships offer a unique opportunity to gain hands-on experience through challenging projects, learn from some of the brightest and most innovative minds in the business and network with a variety of talented professionals. Essential Responsibilities Key responsibilities include (but are not limited to): - Co-lead...

  • Operations Associate

    2 weeks ago


    Bandung, Indonesia Kozystay Full time

    Kozystay is a fast-growing middle to high-end property management start-up focusing on short term rental. Kozy is looking for motivated individuals with high potential to join the team. We offer fast career progression potential with good company culture. We are currently looking for an Operations Associate who will help us with our day-to-day...


  • Bandung, Indonesia PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Bandung, Indonesia Pinhome Full time

    **About the role**: The Regional Leader/City Supervisor/Area Manager will be responsible for overseeing and growing Pinhome Home Service (PHS) business within Bandung and Semarang. This is a role that requires a mix of strategic planning, operational oversight, and team leadership. Will collaborate with HQ teams (e.g., marketing, product, finance) to support...

  • Intern - Operations

    2 weeks ago


    Bandung, Indonesia GE Gas Power Full time

    **Job Description Summary**: **Role Summary/Purpose**: GE's internships offer a unique opportunity to gain hands-on experience through challenging projects, learn from some of the brightest and most innovative minds in the business and network with a variety of talented professionals. **Essential Responsibilities**: Key responsibilities include (but are not...


  • Bandung, West Java, Indonesia Evermos Full time

    Responsibilities:Supply Chain Coordination & Planning: Assist in executing the supply chain strategy by coordinating demand forecasting and supporting adjustments based on market fluctuations under the guidance of management.Procurement & Supplier Management: Support the procurement process, including supplier communications, monitoring supplier performance,...


  • Bandung, Indonesia GE Gas Power Full time

    **Job Description**: **Essential Responsibilities** The Senior Operations Manager is responsible for overall business goals covering Safety, Quality, Delivery, Cost, and People aspects of Hot Gas Path (HGP) department of the plant. This role reports to the Service Centre Manager. **Key responsibilities include (but are not limited to)**: - As Senior...

  • Account Executive

    1 week ago


    Bandung, Indonesia Xtremax Pte. Ltd. Full time

    Account Executive An exciting opportunity has become available at one of the fastest growing IT companies in Singapore. We are expanding and actively looking for a highly motivated individual for Account Executive to ensure smooth operations in the finance team. **Responsibilities**: - Processing daily transactions and update relevant data and...


  • Bandung, Indonesia PULLMAN Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Bandung, Indonesia IBIS STYLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Bandung, Indonesia lalamove Full time

    Do you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...


  • Bandung, Indonesia lalamove Full time

    Do you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...


  • Bandung, Indonesia The Gaia Hotel Bandung Full time

    Helping Executive Housekeeper in supervising housekeeping employees, plans and assigns work, train newly recruited employees. Also responsible to make sure operational in housekeeping is running well, able to solve guest complaint, achieve guest satisfaction by providing the high standard of cleanliness and maintenance. - At least 2 years experience in the...