Operations Associate

5 months ago

Bandung, Indonesia lalamove Full time

Do you find it nearly impossible to create an impact?
**Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver-partner productivity and maintain active driver-partners (see how many breadwinners can bring joy and happiness to their families?), monitor order fulfillment, and grow and maintain a high number of active driver-partners.

**Your impact won't end there**; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives.
**You are the one who will directly empower our driver-partners and ensure their long-term economic viability.**
- THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_

**Job Descriptions**:

- Design, develop and implement initiatives for increasing driver productivity & maintaining active drivers
- Order fulfillment & monitoring, ensuring a high fulfillment rate for every delivery order
- Build and retain a high number of active drivers per vehicle type
- Align with local & HQ teams when executing new initiatives
- Plan & execute supply positioning in each district
- Exceed individual and team targets & KPIs
- Align with the local team for achieving the Operations Team's target
- Able to do root cause analysis for every problem and execute solutions
- Conduct trial and error for any new initiative

**Requirements**:

- At least 2 years of experience in operations, preferably from a startup company.
- Strong analytical skills & good with numbers.
- Familiarity with the West Java market.
- The ability to communicate effectively in local languages is preferred.
- Join or have a strong connection with the drivers/vendor area.
- Ability to communicate, present, and influence effectively at all levels of the organization.
- Ability to champion new processes from planning to completion.
- Positive, passionate, proactive, self-initiative, and detail-oriented.
- Strong verbal and written communication skills in English.
- Experience and familiarity with Spreadsheets, Microsoft Excel, and PowerPoint.
- Willingness to work in fields.
- A background in inland transport/logistics is a plus point.
- Lalamove respects your privacy and is committed to protecting your personal data.

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