Client Success Manager

5 days ago


Jakarta, Jakarta, Indonesia IlmuOne Data Full time

The Head of Client Solutions at IlmuOne Data is a critical role that requires a unique blend of strategic thinking, technical expertise, and leadership skills. As a key member of our team, you will be responsible for driving the success of our client engagements.

About the Role

As the Head of Client Solutions, you will lead a team of client solutions experts who will work closely with clients to deliver high-quality analytics solutions. Your primary responsibilities will include developing and implementing a strategic vision for the client solutions team, driving innovation in analytics solutions, and enhancing client satisfaction, retention, and growth.

Key Qualifications
  • Bachelor's degree in a relevant field; advanced degree preferred.
  • Proven experience in a leadership role within a digital analytics, consulting firm or digital agency.
  • Minimum 5 years of experience in a client-facing role.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Deep understanding of digital technology stacks and a keen awareness of digital industry trends and emerging technologies.
  • Proficiency in Google Marketing Platform, including Google Analytics and Google Tag Manager.
  • Proficiency in Google Workspace such as spreadsheet, docs, and slides.

We are looking for a highly motivated and experienced professional who can lead our client solutions team to success. If you have a passion for digital analytics and leadership, we encourage you to apply for this exciting opportunity.



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