Technical Trainer for Hotel Front Office Systems

4 days ago


Jakarta, Jakarta, Indonesia Archipelago International Full time

Archipelago International, a leading hospitality technology company, is currently seeking an experienced Application Support Specialist - Front Office Trainer.

As a front office expert with 25 years of industry experience, we are now delivering our service that answers all your pain points in hotel PMS experience. Our goal is to ensure our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.

The ideal candidate will have a deep understanding of hotel front office operations and a passion for teaching and training. This role involves conducting comprehensive training sessions for hotel front office staff on our PMS and Sentec POS systems.

Responsibilities:

  • Develop and update training materials, manuals, and e-learning content tailored to front-office operations.
  • Provide ongoing support and troubleshooting assistance to hotel staff.
  • Travel extensively to various hotel locations to deliver on-site training.
  • Gather feedback from trainees to continuously improve training programs.
  • Collaborate with the development team to communicate front office staff needs and feedback.

Requirements:

  • A minimum of 2 years of experience working in a hotel's front office.
  • A strong understanding of hotel front office operations and workflows.
  • Experience with POS systems.
  • Excellent communication and presentation skills.
  • Ability to create engaging training materials and classes.
  • Friendly, patient, and approachable demeanor.
  • Willingness to travel extensively.
  • Proficiency in using and teaching software applications, especially PMS and POS systems.

Benefits:

This role offers a competitive salary of $60,000 per annum, reflecting the importance of this position in ensuring the successful implementation of our PMS and POS systems in hotels across the region. The selected candidate will also enjoy extensive travel opportunities, enabling them to visit diverse hotel locations and interact with staff from various backgrounds.



  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    About Us">At Archipelago International, we specialize in hospitality technology. With 25 years of experience in the industry, we aim to deliver solutions that address the pain points of hotel Property Management System (PMS) and Point of Sale (POS) system users.We are looking for a skilled Technical Support Specialist - Front Office Trainer who will work...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Our company is seeking a highly skilled Application Support Specialist - Front Office Trainer to ensure our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.The RoleConduct comprehensive training sessions for hotel front office staff on our PMS and Sentec POS systems.Develop and...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International, a leading hospitality technology company, is seeking an experienced Senior Front Office Technology Trainer to join our team. As a crucial member of our support staff, this role will play a vital part in ensuring that our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Key ResponsibilitiesConduct Comprehensive Training Sessions: Deliver expert training on Archipelago International's Property Management System (PMS) and Sentec Point of Sales (POS) system to hotel front office staff.Develop Training Materials: Create engaging manuals, e-learning content, and presentations tailored to front-office operations.Ongoing Support:...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International is currently looking for an experienced Technical Front Office Operations Specialist.The ideal candidate will have a deep understanding of hotel front office operations and a passion for teaching and training.About the Company:Our company was born out of the hospitality industry by technologists inside the hospitality industry. We...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking an experienced and skilled Application Support Specialist - Front Office Trainer to join our team at Archipelago International. This role is crucial for ensuring our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.The ideal candidate will have a deep understanding of...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    At Archipelago International, we are seeking a skilled Hotel Operations Trainer to join our team.Company OverviewWe are Sentinel Tech, a sister company born out of the hospitality industry by technologists with extensive experience in this field. Our focus is on delivering innovative solutions that address the pain points of hotel Property Management Systems...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking a highly skilled System Integration Specialist to join our team at Archipelago International. As a Hotel Operations Trainer, you will play a crucial role in ensuring the effective utilization of our Property Management System (PMS) by hotel staff, particularly in finance, accounting, and purchasing.Key Responsibilities:Conduct comprehensive...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking an experienced and skilled Front Office Operations Specialist to join our team at Archipelago International. This role is crucial for ensuring our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.About the Role:This position requires a deep understanding of hotel front...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    About the RoleWe are seeking a highly skilled Back Office Trainer to join our team at Archipelago International. As a critical member of our organization, you will play a pivotal role in ensuring the effective utilization of our Property Management System (PMS) by hotel back office staff, particularly in finance, accounting, and purchasing departments.Key...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    OverviewArchipelago International is a technology-driven hospitality company specializing in hotel Property Management Systems (PMS). We are seeking an experienced Application Support Specialist - Back Office Trainer to join our team. This role is crucial for ensuring our PMS is effectively utilized by hotel back office staff.About the RoleWe are looking for...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking a skilled Application Support Specialist - Back Office Trainer to join our team at Archipelago International. This role is crucial for ensuring our Property Management System (PMS) is effectively utilized by hotel back office staff, particularly in finance, accounting, and purchasing.The ideal candidate will have substantial experience in...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International, a leading hospitality technology company, is seeking a skilled Senior Technical Operations Specialist to join our team.Our ideal candidate will have a strong background in hotel back office operations, specifically in finance, accounting, and purchasing. The successful applicant will be responsible for ensuring the effective...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Archipelago International Full time

    We are seeking a highly skilled Hotel Operations Specialist to drive our sales process and support the Director of Business Development in achieving the company's growth objectives.Key Responsibilities:Sales Strategy Execution: Develop and execute sales strategies to identify new business opportunities within the hospitality industry, leveraging your...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International is a leading hospitality technology company specializing in delivering innovative solutions to the hotel industry.We are currently seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have extensive experience in hospitality technology and a strong understanding of property management...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking an experienced Hotel Director to oversee the daily operations of our hotel in the Jabodetabek Region.Job Description:Oversee and be responsible for the efficient management of the hotel's day-to-day activities.Create and review management reports, ensuring effective cost control for hotel expenses.Recruit, train, and develop the hotel staff,...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking a seasoned Hotel Manager to oversee the day-to-day operations of our hotel in the Jabodetabek Area. The ideal candidate will have a proven track record of success in managing hotel operations, including managing staff, preparing management reports, and ensuring efficient cost control. The successful candidate will also be responsible for...


  • Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Deloitte seeks a skilled professional to drive business growth and innovation through data-driven solutions, focusing on requirements gathering, agile project management, and technical translation.This role will collaborate with clients and stakeholders to understand business objectives and mobile application requirements, conduct in-depth analysis of...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Archipelago International Full time

    Business Development ExecutiveSentinel Tech, a hospitality technology company, seeks a dynamic Business Development Executive to drive sales and growth in the hotel industry.About Sentinel TechSentinel Tech was founded by technologists with 25 years of hospitality experience. We specialize in hospitality technology and aim to deliver innovative solutions to...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Archipelago International Full time

    Job Title: Business Development ExecutiveJob Summary:We are seeking a dynamic and motivated Business Development Executive with a strong background in hotel operations to drive the sales process, manage sales administration tasks, and support the Director of Business Development in achieving the company's growth objectives.Key Responsibilities:Identify and...