Technical Front Office Operations Specialist

6 days ago


Jakarta, Jakarta, Indonesia Archipelago International Full time

Archipelago International is currently looking for an experienced Technical Front Office Operations Specialist.

The ideal candidate will have a deep understanding of hotel front office operations and a passion for teaching and training.

About the Company:

Our company was born out of the hospitality industry by technologists inside the hospitality industry. We specialize in delivering services that answer all of your pain points in hotel PMS experience.

Salary:

$65,000 - $80,000 per year, depending on location and experience.

Job Description:
  • We are seeking an experienced and enthusiastic Technical Front Office Operations Specialist to join our team.

This role is crucial for ensuring our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.

Key Responsibilities:
  1. Conduct comprehensive training sessions for hotel front office staff on our PMS and Sentec POS systems.
  2. Develop and update training materials, manuals, and e-learning content tailored to front-office operations.
  3. Provide ongoing support and troubleshooting assistance to hotel staff.
  4. Travel extensively to various hotel locations to deliver on-site training.
  5. Gather feedback from trainees to continuously improve training programs.
  6. Collaborate with the development team to communicate front office staff needs and feedback.
Requirements:
  1. Minimum of 2 years of experience working in a hotel's front office.
  2. Strong understanding of hotel front office operations and workflows.
  3. Experience with POS systems.
  4. Excellent communication and presentation skills.
  5. Ability to create engaging training materials and classes.
  6. Friendly, patient, and approachable demeanor.
  7. Willingness to travel extensively.
  8. Proficiency in using and teaching software applications, especially PMS and POS systems.
  9. Feels comfortable with computers.


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking an experienced and skilled Application Support Specialist - Front Office Trainer to join our team at Archipelago International. This role is crucial for ensuring our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.The ideal candidate will have a deep understanding of...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Our company is seeking a highly skilled Application Support Specialist - Front Office Trainer to ensure our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front office staff.The RoleConduct comprehensive training sessions for hotel front office staff on our PMS and Sentec POS systems.Develop and...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International, a leading hospitality technology company, is seeking an experienced Senior Front Office Technology Trainer to join our team. As a crucial member of our support staff, this role will play a vital part in ensuring that our Property Management System (PMS) and Sentec Point of Sales (POS) system are effectively utilized by hotel front...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Key ResponsibilitiesConduct Comprehensive Training Sessions: Deliver expert training on Archipelago International's Property Management System (PMS) and Sentec Point of Sales (POS) system to hotel front office staff.Develop Training Materials: Create engaging manuals, e-learning content, and presentations tailored to front-office operations.Ongoing Support:...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International is a leading hospitality technology company specializing in delivering innovative solutions to the hotel industry.We are currently seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have extensive experience in hospitality technology and a strong understanding of property management...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Archipelago International Full time

    We are seeking a highly skilled Hotel Operations Specialist to drive our sales process and support the Director of Business Development in achieving the company's growth objectives.Key Responsibilities:Sales Strategy Execution: Develop and execute sales strategies to identify new business opportunities within the hospitality industry, leveraging your...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Archipelago International Full time

    Archipelago International, a leading hospitality company, is currently seeking an experienced Hotel Operations Specialist to join its team. This dynamic role offers an exceptional opportunity for a skilled professional to drive sales growth and contribute to the company's success.


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking a skilled Application Support Specialist - Back Office Trainer to join our team at Archipelago International. This role is crucial for ensuring our Property Management System (PMS) is effectively utilized by hotel back office staff, particularly in finance, accounting, and purchasing.The ideal candidate will have substantial experience in...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    Archipelago International is seeking a skilled Application Support and Training Specialist to enhance our Property Management System (PMS) adoption among hotel back office staff. The Role: As an Application Support and Training Specialist, you will be responsible for delivering comprehensive training sessions to hotel back office staff, focusing on our PMS...


  • Jakarta, Jakarta, Indonesia Archipelago International Full time

    We are seeking a highly skilled System Integration Specialist to join our team at Archipelago International. As a Hotel Operations Trainer, you will play a crucial role in ensuring the effective utilization of our Property Management System (PMS) by hotel staff, particularly in finance, accounting, and purchasing.Key Responsibilities:Conduct comprehensive...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Associa Full time

    Associa is seeking a highly skilled Financial Operations Specialist to play a key role in maintaining financial accuracy and supporting business decisions through sound financial management.Key Responsibilities:Financial Recordkeeping: Accurately record and maintain daily financial transactions, ensuring proper documentation and adherence to company...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Potentia HR Consulting Full time

    Overview: Potentia HR Consulting is a leading recruitment agency partnering with prominent international commodity traders to source top talent.">We are seeking an experienced Commodity Trading Operations Specialist to join our client's dynamic Operations team. This role will involve managing the physical commodity services operations, working closely with a...


  • Kota Administrasi Jakarta Selatan, Jakarta, Indonesia Associa Full time

    Financial Operations SpecialistAssocia is seeking a highly skilled Financial Operations Specialist to join our team. The ideal candidate will have a strong understanding of financial principles and accounting procedures, as well as proficiency in accounting software and Microsoft Excel.Key Responsibilities:Accurately record and maintain daily financial...


  • Jakarta, Jakarta, Indonesia Glints Full time

    We are seeking a skilled Human Resources Specialist to join our team at Glints. In this role, you will play a crucial part in managing human resources and office administration for our Indonesian team. Your responsibilities will include overseeing HR functions, such as payroll, recruitment, and employee relations, while ensuring compliance with local labor...


  • Jakarta, Jakarta, Indonesia Glints Full time

    We are seeking an HR Operation Specialist to join our client's team. In this role, you will play a crucial role in managing human resources and office administration for the Indonesian team.Key Responsibilities:Manage human resources for the Indonesian team, ensuring compliance with local labor laws.Oversee HR functions, including payroll, recruitment, and...


  • Jakarta, Jakarta, Indonesia IlmuOne Data Full time

    We are IlmuOne Data, a company dedicated to leveraging spatial data and machine learning to drive business growth. We are seeking a highly skilled GIS Machine Learning Specialist to join our team.Key ResponsibilitiesCollaborate with our data science team to design and develop GIS-based machine learning models that unlock insights from large spatial...

  • Pricing Specialist

    4 weeks ago


    Jakarta, Jakarta, Indonesia Barsan Global Logistics Full time

    Job Title: Pricing Specialist - Global Logistics ExpertBarsan Global Logistics, a leading global logistics company, is seeking a Pricing Specialist to join our team. As a Pricing Specialist, you will be responsible for pricing performance for internal Barsan and inquiry from Barsan branch offices.Key Responsibilities:Working hours between 8.00 AM to 5.00 PM,...


  • Jakarta, Jakarta, Indonesia Somethinc - BeautyHaul Full time

    About Somethinc - BeautyHaulWe are a rapidly growing beauty company in Indonesia, aspiring to be the largest vertically integrated beauty ecosystem from supply to retail. Our first brand, Somethinc, was founded in 2019 and is currently the #1 skincare brand in e-commerce & modern trade with more than 1 million social media followers. Our second brand,...

  • Operations Director

    1 month ago


    Jakarta, Jakarta, Indonesia Michael Page Indonesia Full time

    Multinational company seeks Operations Director to oversee data center operations, manage teams, and drive growth. Responsibilities include building and leading data center operations teams, collaborating with business development teams, and managing relationships with vendors. **Key Responsibilities:** • Build, train, and lead data center operations...


  • Jakarta, Jakarta, Indonesia Cartrack Full time

    We are seeking a highly skilled Senior Fitment Operations Manager to lead our team of fitters in executing fitments within the country. The ideal candidate will possess strong leadership skills, technical knowledge, and analytical problem-solving abilities.Key Responsibilities:Lead a team of fitters in executing fitments within the countryProvide guidance...