Retail Store Leader
5 days ago
Job Title: Senior Sales Manager - Watches & Jewellery
About the Role:
- We are seeking a highly motivated and experienced Senior Sales Manager to join our team at Time International.
Key Responsibilities:
- Provide exceptional customer service by greeting and assisting customers, responding to their inquiries and complaints.
- Directly supervise employees engaged in sales, inventory taking, reconciling cash receipts or performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Manage and control inventory stock, reordering when it drops to a specific level.
- Involved in hiring, training, and evaluating personnel in sales or marketing, establishing, promoting, or terminating workers when appropriate.
- Examine merchandise to ensure it is correctly priced and displayed, functioning as advertised.
- Demonstrate leadership skills, maintaining a high-performing team.
- Utilize administration skills effectively.
Requirements:
- Bachelor's degree from a reputable academy or university.
- At least 3 years of supervisory/management experience in a high-end sales environment or similar fast-paced setting.
- Experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures.
- Ability to effectively lead, direct, coach, and train others in a retail setting, possessing strong communication and interpersonal skills.
- Proficiency in both verbal and written English is essential.
- Experience in a high-end retail environment.
- Flexibility in work schedule required, including the ability to work extended hours, weekends, and holidays as operational needs may demand.
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