Assistant Store Operations Manager

5 days ago


Jakarta, Jakarta, Indonesia PT Hero Retail Nusantara Full time

Role and Responsibilities

The Assistant Store Manager plays a critical role in driving store performance, leading a team, and delivering excellent customer service. Key responsibilities include supporting the manager in their absence, developing strategies to improve business results, leading and evaluating the performance of team members, creating visually appealing planogram displays, maintaining and controlling daily customer service operations, and demonstrating the ability to work in a fast-paced environment.

Requirements

  1. Work Experience: Minimum 3 years of work experience as an assistant manager in a supermarket/hypermarket is required.
  2. Time Management: Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives.
  3. Product Knowledge: In-depth knowledge of the store's merchandise, its exact location, and its prices.
  4. Communication: Good communication and interpersonal skills to interact effectively with staff and customers.
  5. Customer Focus: Strong orientation on customer satisfaction, focusing on providing a good shopping experience and building long-term relationships with customers.


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